Type: Power Washing
Lead Grade: C
Name: Sophie (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Colleyville
Intro:
At Phone Staffer, we help home service companies get more leads through effective cold calling strategies. In this call, we connected with a commercial property to offer power washing services and successfully scheduled an appointment for an estimate. The office manager confirmed interest and noted that the building’s exterior needed attention, making this a valuable lead for our client. This is a great example of how outbound marketing for home service companies can drive new business. Below is the redacted transcript for privacy.
Ai Transcript:
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Phone Staffer Caller: Sophie Tel Diaz Real Estate, this is Jenny.
Lead: Hi Jenny, this is Raj with (redacted) Power Washing. How are you doing today?
Phone Staffer Caller: I’m good. How are you?
Lead: That’s great to hear. I’m doing good too. Thank you so much for asking.
Jenny, we are a power washing company and I’m reaching out regarding our services, our commercial service, and I’d like to take this opportunity because one of our project managers is in the area right now, visiting properties as well as commercial establishments and providing proposals. So I wanted to know if we can drop by maybe sometime this week?
Phone Staffer Caller: Give me one moment please.
Lead: Alright, thank you.
Phone Staffer Caller: Sure, we would welcome a quote.
Lead: Oh wow, that’s great. Thank you so much for that.
Let me just confirm everything. This is for (redacted). Your best callback number is (redacted), and this is located at (redacted), Texas (redacted).
Are you the authorized person to make decisions when it comes to exterior maintenance, Jenny?
Phone Staffer Caller: No.
Lead: Oh, I see. But would you be so kind to meet us maybe tomorrow to provide some proposals or quotations, and then you can pass them along to your manager or anyone?
Phone Staffer Caller: That’s alright.
Lead: Okay, 9 a.m. to 5 p.m. tomorrow. So that’s fine if they stop by in that time, and I will definitely pass the quote proposal over to the owner.
Phone Staffer Caller: Thank you so much for that. That means a lot.
Lead: Will you be the one to personally assist the project manager with a tour of the property for approximately 10 to 15 minutes?
Phone Staffer Caller: Okay.
Lead: Thank you. Let me just get the name of the person who has the authority, like the property manager or the owner.
Phone Staffer Caller: The owner is Sophie Diaz.
Lead: Okay, thank you for that. And she’s the owner, right?
Phone Staffer Caller: Yes.
Lead: Do you have an email where we can send the confirmation of this appointment as well as a little bit about our company?
Phone Staffer Caller: One minute, please.
(silence)
Phone Staffer Caller: Yes, it’s (redacted).
Lead: Okay, thank you so much. Sophie, the name of the owner, at (redacted). Alright, we will be sending confirmation and I will be scheduling you for tomorrow.
Hold on, Jenny.
And may I ask your position there?
Phone Staffer Caller: Office Manager.
Lead: Office Manager, okay.
Did I get your name correctly? It’s Jenny, right?
Phone Staffer Caller: That’s correct.
Lead: Okay. I’ll have it scheduled for 2 to 3:30 p.m. Is that okay?
Phone Staffer Caller: Yeah, that’s good.
Lead: Okay, perfect.
Let me just do a quick recap here.
Oh, sorry, I forgot to ask—how often do you power wash, Jenny?
Phone Staffer Caller: I’m not sure that we ever have.
Lead: Oh, great. That’s great to hear. I’ll take note of that. Our project manager will be happy to assess the property, and if you’re ready, we can make some arrangements.
Are there areas right now that need power washing?
Phone Staffer Caller: I personally think so.
Lead: Okay, are there a lot of areas that need extra attention?
Phone Staffer Caller: Yeah.
Lead: Oh, it’s a white, creamish-colored building?