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Cold Calling

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Type: Power Washing
Lead Grade: C
Name: Robert (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Dallas

Intro:

At Phone Staffer, we help home service companies get more leads through targeted cold calling efforts. In this call, we reached out to a leasing agent at an apartment complex in Dallas to schedule a walkthrough for a power washing estimate. The property manager agreed to meet with our client to discuss cleaning the facility. This is a great example of how cold calling for leads can be an effective outbound marketing strategy for home service companies looking to grow their business. Below is the redacted information from the call to maintain privacy.

Ai Transcript:

“`
Phone Staffer Caller: Thank you for calling City Limits. This is Susanna. How can I help you?

Lead: Hi ma’am. Good morning. I’m Jessica. How are you?

Phone Staffer Caller: I’m good.

Lead: Sounds great to hear, ma’am. I’m a vendor for a power washing company. So basically, my manager would like to drop by tomorrow. Is there any available property manager that I can talk to?

Phone Staffer Caller: They are currently with somebody, but yeah, you can drop by, that’s fine.

Lead: Okay, let me get the details. So tomorrow is Thursday, March 6th. My manager is open between 10 o’clock in the morning until 3 PM. What’s the best time in between, ma’am?

Phone Staffer Caller: In the morning.

Lead: Morning. Let’s do 10 to 11. Let me get the email address so I can send everything first, ma’am. Thank you.

Phone Staffer Caller: Of course. The email address is (redacted).

Lead: What is the name of the manager, ma’am?

Phone Staffer Caller: It’s Robert.

Lead: May I have the last name of Robert?

Phone Staffer Caller: (Redacted).

Lead: Are you his assistant?

Phone Staffer Caller: No.

Lead: That will be fine. What is your name?

Phone Staffer Caller: Susanna.

Lead: Are you a leasing agent?

Phone Staffer Caller: I’m the leasing agent.

Lead: By the way, will you be attending my project manager for about 10 to 15 minutes for the walkthrough of the facility?

Phone Staffer Caller: No.

Lead: Who would it be? Is it Robert?

Phone Staffer Caller: Yes, correct.

Lead: So, it would be Robert to fully attend the project manager.

Phone Staffer Caller: Alright.

Lead: Let me put that here. Ma’am, let me confirm the information. Correct me if I’m wrong. The business name is (redacted). The phone number ends in (redacted). The address is (redacted).

Phone Staffer Caller: Alright.

Lead: Ok. Well, I will be giving you a call first prior to him dropping by, and that way my manager could make sure that Robert is available.

Lead: Before I end the call, do you have any questions for me?

Phone Staffer Caller: No.

Lead: Ok. Thank you, Ms. Susanna. Again, I’m Jessica. The name of the business is (redacted), and have a good day.

Phone Staffer Caller: Thank you.
“`