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Cold Calling

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Type: Power Washing
Lead Grade: C
Name: Chela (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Dallas

Intro:

At Phone Staffer, we help home service companies get more leads through effective cold calling strategies. In this call, we reached out to a property manager in Dallas to schedule an in-person meeting for a power washing service proposal. The appointment was successfully arranged for the manager to discuss available services and assess cleaning needs. This is a great example of how outbound marketing for home service companies can generate valuable opportunities. Below is the redacted information from the call to protect individual privacy.

Ai Transcript:

“`
**Phone Staffer Caller:**
This call and the information you provide may be recorded and used by the property and a third-party service provider for quality and product improvement purposes.

**Lead:**
This call and the information you provide may be recorded and used by a third party. Policy is (redacted).

Thanks for calling (redacted), this is virtual leasing agent Tippi. May I have your name, please?

**Phone Staffer Caller:**
Jessica.

**Lead:**
Hi Jessica, how can I assist you today?

**Phone Staffer Caller:**
Property manager.

**Lead:**
Could you please let me know what specific issue or topic you would like to discuss with the property manager?

**Phone Staffer Caller:**
Personal meeting.

**Lead:**
I understand you would like to have a personal meeting. The leasing office can assist with scheduling meetings. Would you like me to connect you to the leasing office team?

**Phone Staffer Caller:**
Yes.

**Lead:**
Great! The leasing office team is available. I will connect you to them now.

**Lead:**
Thank you for calling (redacted), this is Marisol. How can I help you?

**Phone Staffer Caller:**
Good morning, I’m Jessica. How are you?

**Lead:**
I’m doing pretty good, thank you! How can I help you, Jessica?

**Phone Staffer Caller:**
I’m doing great, ma’am. Thank you. I’m a vendor for power washing. My manager would like to drop by tomorrow. Are you available tomorrow?

**Lead:**
Okay, he’s open between 10 a.m. and 3 p.m. What’s the best time in between then?

**Phone Staffer Caller:**
Probably 11 or 2?

**Lead:**
Let’s make it 2.

**Phone Staffer Caller:**
So, an open time between 2 p.m. and 3 p.m.? That would be okay?

**Lead:**
Yes.

**Phone Staffer Caller:**
Okay, definitely, ma’am. So what’s going to happen is that he would like to drop by your office and would need around ten to fifteen minutes. He would be providing some information about our services. By the way, the name of the company is (redacted).

We just wanted to check what areas of your facility need cleaning, and if you have time, we can go from there. What areas of your facility do they normally clean?

**Lead:**
To be honest, I don’t have that information. Usually, my manager handles that.

**Phone Staffer Caller:**
Okay, not a problem, ma’am. If you’re not aware, that’s fine.

Are you the assistant manager, by any chance?

**Lead:**
Yes.

**Phone Staffer Caller:**
Okay, ma’am. What is the email address so I can send it out right now? That way, by tomorrow, you have an idea about everything.

**Lead:**
It’s (redacted).

**Phone Staffer Caller:**
Okay, is “group” spelled out fully or abbreviated as “GRP”?

**Lead:**
Spelled out fully.

**Phone Staffer Caller:**
I’ll be sending it out right now. What is the name of the manager?

**Lead:**
Her name is Sheila.

**Phone Staffer Caller:**
And her last name?

**Lead:**
(redacted).

**Phone Staffer Caller:**
Got it, perfect. Thank you so much. And your name again?

**Lead:**
(redacted), assistant manager.

**Phone Staffer Caller:**
Since you’re not aware of which areas need cleaning, my manager will check and then discuss everything with the property manager.

One last question,