Type: Power Washing
Lead Grade: C
Name: Chela (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Dallas
Intro:
At Phone Staffer, we specialize in outbound marketing for home service companies, helping them generate quality leads through strategic cold calling. In this call, we contacted a potential client in the Dallas area to schedule an on-site visit for a power washing service proposal. The property manager’s team expressed interest and agreed to a time for further discussion. This interaction demonstrates how cold calling for leads can effectively connect home service companies with new business opportunities. Below is the redacted information from the conversation to protect individual privacy.
Ai Transcript:
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Phone Staffer Caller: This call and the information you provide may be recorded and used by the property and a third-party service provider for quality and product improvement purposes.
Phone Staffer Caller: This call and the information you provide may be recorded and used by a third party. Policy is (redacted).
Phone Staffer Caller: Thanks for calling (redacted). This is virtual leasing agent Tippi. May I have your name, please?
Caller: Jessica.
Phone Staffer Caller: Hi Jessica, how can I assist you today?
Caller: Property manager.
Phone Staffer Caller: Could you please let me know what specific issue or topic you would like to discuss with the property manager?
Caller: Personal meeting.
Phone Staffer Caller: I understand you would like to have a personal meeting. The leasing office can assist with scheduling meetings. Would you like me to connect you to the leasing office team?
Caller: Yes.
Phone Staffer Caller: Great. The leasing office team is available. I will connect you to them now.
Phone Staffer Caller: Thank you for calling (redacted). This is Marisol. How can I help you?
Caller: Good morning, Jessica. How are you?
Lead: I’m doing pretty good. Thank you. How can I help you, Jessica?
Caller: I’m doing great, ma’am. Thank you. I’m a vendor for power washing. My manager would like to drop by there tomorrow. Are you available tomorrow?
Lead: Okay. He’s open between 10 a.m. and 3 p.m. What’s the best time in between then?
Caller: Probably 11 or 2.
Lead: Let’s make it 2.
Caller: So between 2 o’clock and 3 p.m., would that be okay?
Lead: Okay.
Caller: Definitely, ma’am. So what’s going to happen is my manager would like to drop by your office, and he would just need about ten to fifteen minutes. He would be giving out a proposal with information about our services. By the way, the name of the company is (redacted).
Caller: Again, we just wanted to check what areas of your facility need cleaning, and if you guys have time, we can go from there. What areas of your facility do they normally clean?
Lead: To be honest, I don’t have that information. Usually, my manager handles that.
Caller: Not a problem, ma’am. That’s fine if you’re not aware. Are you the assistant manager by any chance?
Lead: Yes.
Caller: Okay, ma’am. What is the email address so I can send it out right now, so by tomorrow you have an idea about everything?
Lead: It’s (redacted).
Caller: All right, is that spelled out fully or abbreviated?
Lead: It’s fully spelled out.
Caller: I’ll be sending it out right now. And ma’am, what is the name of the manager that we’re talking about?
Lead: (redacted).
Caller: Got that, perfect. Thank you so much. And can I get your first name again?
Lead: (redacted).
Caller: Okay, ma’am. Since you’re not aware of which areas need cleaning, my manager can check and go over everything with the manager.
Caller: One last question, ma’am. Will you be the person assisting my manager for about 10 to 15 minutes when he drops by?
Lead: No, that would be my manager.
Caller: Oh, the manager, okay. No problem.
Caller: So let me just confirm the information I have. Correct me if I’m wrong. The name of the business is (redacted). The phone number ends in (redacted). The address on file is (red