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Cold Calling

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Type: Power Washing
Lead Grade: C
Name: Jason (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Euless

Intro:

At Phone Staffer, we specialize in outbound marketing for home service companies to help generate high-quality leads. In this transcript, we reached out to a property manager in Euless, Texas, to schedule a visit for a power washing estimate. The property manager expressed interest in getting a quote for the entire exterior of their property and agreed to an appointment. This interaction demonstrates the effectiveness of cold calling for leads and how it can help home service companies grow their business. Below is the redacted information from the call to protect individual privacy.

Ai Transcript:

“`
Phone Staffer Caller: Thank you for calling (redacted), this is Jason. How can I help you?

Lead: Hi Jason, Christine here with (redacted). How are you doing?

Phone Staffer Caller: Good. How are you?

Lead: I am doing great, thank you for asking. I was wondering if you could help me. The reason for this call is I would like to check when would be the best time to drop by your office to reach the facility manager or maybe the property manager, please?

Phone Staffer Caller: For what purpose?

Lead: We are a power washing company. The reason I am asking if we can drop by your office is because we also have an appointment with your neighbors, and we are checking if we can stop by at the same time to maximize our time and keep our options open.

Phone Staffer Caller: You are wanting to come by and bring some marketing material?

Lead: Our project manager will be in the area, so we would like to drop by to set up an appointment and also to take a quick tour of the area that needs to be power washed, for about 10-15 minutes. He will provide you a free estimate for power washing. As we all know, we need to maintain the cleanliness of our property, right? There is no obligation.

Phone Staffer Caller: No, you’re fine. They’re more than welcome to come by. We typically do our power washing in the summer, but yes, you’re welcome to come by and bring whatever materials you’d like.

Lead: Okay, great. May I know who I am speaking with?

Phone Staffer Caller: My name is Jason.

Lead: Jason. J-A-S-O-N. And you are the Property Manager?

Phone Staffer Caller: That’s correct.

Lead: Okay, great. And your last name, please?

Phone Staffer Caller: (Redacted).

Lead: Thank you. Since I have you on the line, like I mentioned, our Project Manager will be in the area and has an appointment with your neighboring establishment. We were checking if he can also drop by your office at the same time. Can you confirm, Jason, that this is the best number to reach you? (Redacted)?

Phone Staffer Caller: Yes.

Lead: And the name of the company, is it (redacted)?

Phone Staffer Caller: (Redacted).

Lead: Oh yes, (redacted), and that is located at (redacted), correct?

Phone Staffer Caller: That’s correct.

Lead: Thank you. And this is the address where our manager will go, correct?

Phone Staffer Caller: Yes.

Lead: When was the last time you had power washing done, Jason?

Phone Staffer Caller: I started at the property in September. I would have to check, but it was either last year or the previous year.

Lead: Which area of your property do you think needs power washing the most?

Phone Staffer Caller: We wouldn’t just do one area of the property, ma’am. If we’re going to power wash, we will do the entire property.

Lead: The entire exterior of your property, right?

Phone Staffer Caller: Correct.

Lead: Noted. How often do you power wash the entire exterior of your property?

Phone Staffer Caller: Either every year or every other year.

Lead: Okay. And Jason, will you be the one personally assisting our manager upon his arrival?

Phone Staffer Caller: Yes.

Lead: Great. Let me check availability. We still have an opening tomorrow and next week. Which is more convenient for you?

Phone Staffer Caller: I thought you had an appointment with someone next door?

Lead: Yes, we have an appointment