Type: Power Washing
Lead Grade: C
Name: James (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Falls Church
Intro:
At Phone Staffer, we help home service companies generate leads through effective cold calling techniques. In this transcript, we reached out to a property manager in Falls Church to schedule an appointment for a power washing consultation. The conversation resulted in a scheduled visit to assess the property for potential cleaning services, including garage and walkway areas. This interaction highlights how outbound marketing for home service companies can create valuable opportunities. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
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Phone Staffer Caller: Thank you for calling. For information about leasing one of our wonderful apartment homes, please press 1. If you are a current resident, vendor, or trying to reach the office for any other reason besides leasing, our next available associate will be right with you. Note this call may be recorded for business purposes. Should pricing and availability be covered today, please keep in mind these are subject to change.
Lead: Thank you for calling (redacted) Apartments. This is Moe speaking, how can I help you?
Phone Staffer Caller: Yes, hi. Good afternoon, Christine here with (redacted) Power Washing. How are you doing?
Lead: Doing well. And yourself?
Phone Staffer Caller: I’m doing great. Thank you for asking. Well, I’m just wondering if you can help me, because actually the reason for my call is I would like to check when would be the best time we can drop by your office to reach the facility manager or property manager?
Lead: I’d have to say the mornings would be your best times.
Phone Staffer Caller: In the morning. Am I speaking with the property manager already?
Lead: No, I’m the assistant property manager.
Phone Staffer Caller: I’m sorry?
Lead: I’m the assistant property manager, ma’am.
Phone Staffer Caller: Assistant property manager. May I know who I’m speaking with?
Lead: Yes, my name is Moe.
Phone Staffer Caller: How do you spell that, sir?
Lead: It’s M-O?
Phone Staffer Caller: M-O-E. Oh, Moe. How about your last name, please?
Lead: Last name is (redacted).
Phone Staffer Caller: (redacted). Okay. So Moe, again, like what I mentioned, we are a power washing company and the reason why I’m asking if we can drop by your office is because we also have an appointment with your neighboring establishment and we’re just checking if we can also drop by at the same time to your office aside from our appointments.
You don’t have—there is no obligation, no pressure here, and it won’t take too much of your time or your manager’s time. It’s just like 10 to 15 minutes of your time. So if ever, are you also authorized to inform your manager that we’re going to drop by and to make an appointment on his behalf?
Lead: Uh, yes, sure.
Phone Staffer Caller: Okay, perfect. So, is it okay if we can drop by this coming Thursday or Friday? Which is more convenient?
Lead: Either will be perfectly fine.
Phone Staffer Caller: Either Thursday— okay, Thursday morning or in the afternoon? We still have your morning and afternoon available.
Lead: It would be better in the morning.
Phone Staffer Caller: In the morning. Right. We still have 8-9, 9-10, 10-11, and 11-12. Which is more convenient for your manager?
Lead: 10-11.
Phone Staffer Caller: 10-11. And just in case that he’s busy, is it okay if we can also drop by maybe on Friday, same time at 10-11?
Lead: Yeah, sure, that’s fine.
Phone Staffer Caller: This is for a backup schedule only. Okay, perfect. And may I know the name of your property manager, please?
Lead: Name is James.
Phone Staffer Caller: James. And last name?
Lead: (redacted).
Phone Staffer Caller: (redacted), okay, thank you. And of course, I just want to confirm the name of the company again. That would be, hold on, it’s (redacted), right?
Lead: Sorry, the name of your company