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Cold Calling

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Type: Power Washing
Lead Grade: C
Name: Janelle (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Fayetteville

Ai Transcript:

**Phone Staffer Caller:** Thank you for calling Parcstone Apartment Homes. Your call will be transferred momentarily. After this call, your leasing professional will use text messages to provide you with swift answers to your questions, and appointment scheduling at a click. For texting, please press 1 now, otherwise press 2 or stay on the line to speak with a leasing professional.

This call may be recorded for quality and training purposes. Thank you for calling Parcstone Apartments. My name is Taylor. I can help you today.

**Lead:** Hi Taylor. Good morning ma’am. My name is Christian from [redacted]. We are calling regarding your exterior building maintenance. May I speak to the facility manager please?

**Phone Staffer Caller:** They’re not available. We actually did already have that serviced, but I can give you an email address if you’d like to contact them that way.

**Lead:** Yeah, that’s fine. It’s fine. What is their email address?

**Phone Staffer Caller:** It’s going to be leasing at Parcstoneapartments.com.

**Lead:** Parcstoneapartments.com. So one word, right? Like not the abbreviation, only?

**Phone Staffer Caller:** Correct, yep. Full word.

**Lead:** Alright, and what is the name of the manager so that we can properly address this one?

**Phone Staffer Caller:** Address it to Janelle. J-A-N-E-L-L-E.

**Lead:** Oh, it’s J-A-N-E-L-L-E. What is her last name?

**Phone Staffer Caller:** [redacted].

**Lead:** [redacted], okay. Alright, so thank you so much. I will share an email through this email address. What’s your name again, ma’am?

**Phone Staffer Caller:** Taylor.

**Lead:** Taylor. Alright, so Taylor, we will send the information to this email regarding the information, alright? Thank you so much again, ma’am, and have a great and wonderful day ahead.

**Phone Staffer Caller:** Okay, bye.

**Lead:** You too. Bye.