Type: Power Washing
Lead Grade: C
Name: Danielle (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Homewood
Intro:
At Phone Staffer, we help home service companies get more leads through cold calling and outbound marketing. In this call, we connected with a property manager in Homewood to schedule a visit from our client’s project manager for a potential power washing job. The property manager expressed interest in discussing pricing and scheduling services for sidewalk cleaning, leading to an appointment being set. This is a great example of how outbound marketing for home service companies can generate quality leads and business opportunities. Below is the redacted call transcript for privacy.
Ai Transcript:
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Phone Staffer Caller: Thank you for calling (redacted), this is Danielle. How can I help?
Lead: Hi. Hello, good morning. Danielle, Yaw Li here. How are you today?
Phone Staffer Caller: I’m good. How are you?
Lead: Yeah, I’m good as well. Thank you for asking. By the way, Danielle, the reason I’m calling today— is the property manager available to speak right now, please?
Phone Staffer Caller: This is she.
Lead: Oh, hi, hello Danielle. I’m so sorry, I was unable to recognize you. By the way, I’m Yaw Li again, I’m with (redacted) Power Washing.
Lead: We just wanted to check when would be the best time to drop by your office. One of our project managers will be in the area this week, and we just wanted to present some of our services regarding power washing.
Phone Staffer Caller: We do all of our power washing in-house, so we wouldn’t need any outside services.
Lead: Oh, I see. Maybe you’d be interested in our service based on our pricing, since our project manager is doing some work in the area. That’s why we’re calling to check if you might be interested.
Phone Staffer Caller: Sure. If they could come by Thursday or Friday.
Lead: Oh, Thursday or Friday. Let me check my schedule. I’m so sorry, I was coughing. Let me check. We do have a schedule in the morning from 8 a.m. to 11 a.m. and we also have 11 a.m. to 2 p.m. Which time would you prefer?
Phone Staffer Caller: The 11 a.m. to 2 p.m. would be preferable. We don’t open until 9 a.m.
Lead: Oh, perfect. I’ll inform our project manager.
Lead: By the way, Danielle, just wanted to confirm the address. That would be (redacted), correct?
Phone Staffer Caller: That is correct, ma’am.
Lead: Oh, perfect. And this would be the best contact number ending in (redacted)?
Phone Staffer Caller: Yes, ma’am.
Lead: Oh, perfect. Also, can I ask which area specifically you need power washing, in case, or that you normally get power washed?
Phone Staffer Caller: Oh, we usually do our sidewalks. Our buildings won’t really be power washed because they’re stucco.
Lead: Oh, I see, all right. And how often is the property power washed, do you remember?
Phone Staffer Caller: We do it yearly.
Lead: Oh, yearly, all right.
Lead: Danielle, your last name again? I’m so sorry, I wasn’t able to get it.
Phone Staffer Caller: It’s (redacted).
Lead: Oh, (redacted). And can you just spell your first name? D-A-N-I-E-L, correct?
Phone Staffer Caller: It’s L-L-E.
Lead: Oh, there’s L-L-E at the end, all right. You are the property manager, right?
Phone Staffer Caller: Yes, ma’am.
Lead: Okay, perfect. Yes, I think I have all the information needed and I’ll inform our project manager. That would be Wednesday, correct?
Phone Staffer Caller: Wednesday, correct.
Lead: Between 11 a.m. to 2 p.m. or 2 p.m. to 3 p.m.?
Phone Staffer Caller: 11 a.m. to 2 p.m.
Lead: Okay, perfect.
Lead: By the way, will you be the one meeting our project manager when they come by? It will take only