Type: Power Washing
Lead Grade: C
Name: Danielle (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Homewood
Intro:
At Phone Staffer, we help home service companies get more leads through outbound marketing efforts like cold calling. In this transcript, we contacted a property manager in Homewood to schedule a visit from our client’s project manager for a power washing consultation. The property manager showed interest in sidewalk cleaning and scheduled an appointment for further discussion. This is a strong example of how outbound marketing for home service companies can generate valuable business opportunities. Below is the redacted lead information from the call.
Ai Transcript:
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Phone Staffer Caller: Thank you for calling (redacted), this is Danielle. How can I help?
Lead: Hi. Hello, good morning. Danielle, Yaw Li here. How are you today?
Phone Staffer Caller: I’m good. How are you?
Lead: Yeah, I’m good as well. Thank you for asking. By the way, Danielle, the reason I’m calling today, is the property manager available to speak right now, please?
Phone Staffer Caller: This is she.
Lead: Oh, hi, hello Danielle. I’m so sorry, I was unable to recognize you. By the way, I’m Yaw Li again, I’m with (redacted) Power Washing. So we just wanted only to check if when would be the best time to drop by to your office. I mean, one of our project managers will be in the area this week. We just wanted only to, like, present to you some of our services in regard to power washing services.
Phone Staffer Caller: So we do all of our power washing in-house, so we wouldn’t need any outside services.
Lead: Oh, I see. Because this one, maybe you might be interested in our service regarding the price that we have since our project manager is doing some work in the area. So that’s the reason why we’re calling—to check if you might be interested.
Phone Staffer Caller: Sure. If they could come by Thursday or Friday.
Lead: Oh, Thursday or Friday, let me check my schedule. I’m so sorry, I was coughing. Let me check. We do have a schedule, morning 8 a.m. to 11 a.m. And we do have also 11 to 2 p.m., which time would you prefer?
Phone Staffer Caller: The 11 to 2 p.m. would be preferable. We don’t open until 9 a.m.
Lead: Oh, perfect. I’ll inform our project manager. By the way, Danielle, just wanted to confirm the address to go. And that would be in, let me check, (redacted), correct?
Phone Staffer Caller: That is correct, ma’am. That is correct.
Lead: Oh, perfect. And this would be the best contact number ending in (redacted), correct?
Phone Staffer Caller: Yes, ma’am.
Lead: Oh, perfect. Also, can I ask which area specifically you need power washing just in case, or that you normally clean a power wash?
Phone Staffer Caller: Oh, we usually do our sidewalks. Our buildings won’t really be power washed because they’re stucco.
Lead: Oh, I see, all right. So yeah, for this one. And how often is the property power washed, or do you still remember?
Phone Staffer Caller: We do it yearly.
Lead: Oh, yearly, all right. So yeah, for this one, Danielle, your last name again? I’m so sorry, I wasn’t able to get that.
Phone Staffer Caller: It’s (redacted).
Lead: Oh, (redacted). And can you just spell D for David, A-N-I-E-L, correct?
Phone Staffer Caller: It’s L-L-E.
Lead: Oh, there’s L-L-E at the end, all right. The property manager, right?
Phone Staffer Caller: Yes, ma’am.
Lead: Okay, perfect. Yes, I think I have all the information needed and I’ll inform our project manager again—that would be Wednesday, right?
Phone Staffer Caller: Wednesday, correct.
Lead: Between 11 a.m. to 2 p.m. or the 2 p.m. to 3 o’clock?
Phone Staffer Caller: Okay, perfect.
Lead: Yeah, by the way,