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Cold Calling

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Type: Power Washing
Lead Grade: C
Name: Susan (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Kansas City

Intro:

At Phone Staffer, we help home service companies generate leads through targeted cold calling efforts. In this transcript, we reached out to a homeowner in Kansas City who expressed interest in power washing services for the exterior of their entire home. An estimate was scheduled during the call for a service appointment between 10 AM to 12 PM on Monday. This successful interaction illustrates how outbound lead generation can not only secure more jobs for home service companies but also foster direct communication with potential clients. Redacted information from the conversation is provided below to ensure privacy.

Ai Transcript:

“`
Lead: Would that work for you on this on Monday?

Phone Staffer Caller: Yeah, but I mean, if your start at $500, I’m going to say no.

Lead: Yeah, actually, you can discuss that. I don’t think that it will cost that much, but like I said, it will depend on the estimate.

Phone Staffer Caller: Okay.

Lead: Our estimators— you can negotiate with them once they are already there.

Phone Staffer Caller: Umm, and also, just in case, our estimators will give you an email or send you an email about the estimate. Uh, what will be the best email that I can have?

Lead: Okay. S. Davison, S D-A-V-I-S-O-N.

Phone Staffer Caller: Um, S, Susan Davidson?

Lead: Yes, no D in the middle. 262 at gmail.

Phone Staffer Caller: 262 at gmail dot com. So, just to make sure, um, Susan Davidson— David, uh, Davyson?

Lead: Yes, no D in the middle, yes.

Phone Staffer Caller: Ok, yeah, Susan Davison, 262 at gmail dot com.

Lead: No, S. Davidson, no Susan.

Phone Staffer Caller: Sorry, um, just to make sure to get it correct— Susan, your first name and, uh, Davidson without D in the middle?

Lead: No, no, no, S. Davidson is my email, 262. S-D-A-V-I-S-O-N.

Phone Staffer Caller: S only, okay.

Lead: S. Davison.

Phone Staffer Caller: Yes.

Lead: Ok, S. Davidson, 262 at gmail dot com?

Phone Staffer Caller: Yes.

Lead: Alright, and you are in the city of Kansas City, and the house number is (redacted) Oak Drive, correct?

Phone Staffer Caller: Northwest, Northwest Oak Drive.

Lead: Northwest, alright, let me update that one. Northwest Kansas City, and ZIP code is (redacted).

Phone Staffer Caller: Yes.

Lead: Alright. And Missouri, Okay. And the best callback, best contact number that I can, uh, that I can give to the estimators, is the one ending in (redacted)?

Phone Staffer Caller: Yes.

Lead: Okay. And just in case, what will be the part that you’re going to have estimated or do a power wash? Is it the back part or back wall? What part of your house?

Phone Staffer Caller: Oh, I want it to be the whole house.

Lead: Oh, the entire— external, external of the house? I mean, exterior of the house?

Phone Staffer Caller: The entire. Well, why would I only have one wall washed?

Lead: Okay, so the entire— so I’ll just put some notification, um, notes here to give them a heads-up on what they’re going to check. So, the entire external exterior?

Phone Staffer Caller: Okay.

Lead: Alright, alright. So I’ll book you an appointment here on Monday between 10 AM to 12 PM, and you’re gonna keep an eye on the message or the email from our estimators, right?

Phone Staffer Caller: Okay.

Lead: They will notify you before they visit your place.

Phone Staffer Caller: Okay.

Lead: Alright, thank you so much. I’m gonna work—I’m gonna do the remaining work from here. Right, so I won’t take a lot of your time. I’ll just—

Phone Staffer Caller: Okay, thank you.

Lead: Okay, bye.
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