Type: Power Washing
Lead Grade: C
Name: Kelzy (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Katy
Intro:
At Phone Staffer, we help home service companies grow by using outbound marketing strategies like cold calling. In this example, our team contacted a property manager in Katy, Texas, to offer power washing services on behalf of our client. Although the service wasn’t in their current budget, they agreed to receive a proposal and set up a time for a future site visit. This is a great demonstration of how cold calling for leads can lay the groundwork for future partnerships and help home service companies get more leads through consistent outreach.
Below is the redacted transcript from the call to maintain privacy and protect sensitive information.
Ai Transcript:
Phone Staffer Caller:
Thanks for calling our community. After the call, we would like to follow up with you by text message so we can respond more quickly. If you agree to text, press 1. If you do not agree to text, press 2. This call and the information you provide may be recorded and used by the property and a third-party service provider for quality and product improvement purposes.
Thank you for calling (redacted), this is Kelsey, how can I help you?
Lead:
Hi Kelsey, this is Dazza. Good afternoon. How are you?
Phone Staffer Caller:
Good, how are you?
Lead:
I’m doing great, thank you so much for asking.
Kelsey, I’m just taking my chance right here to speak with your property manager or the assistant manager—are they available?
Phone Staffer Caller:
I’m the assistant manager. How can I help you?
Lead:
Oh, that’s perfect.
Kelsey, I am with (redacted) and we’re trying to ask your permission if we can be able to drop by into your office and provide an estimate—a free estimate and a proposal regarding our power washing services.
But here’s the catch, Kelsey—you don’t need to—there’s no pressure at all. We just want to give our proposal and it depends on you if you are going to use our service or not, for your future reference or so.
What do you think about that?
Phone Staffer Caller:
Yeah, you can drop by and give us a proposal. But that’s not something we would do until next year. It’s not in the budget for this year.
Lead:
No worries, that’s definitely alright with me, Kelsey.
As long as you do power washing, that’s definitely good with us.
I just want to ask first—do you think we can be able to drop by next week around Wednesday?
Phone Staffer Caller:
Yes, that’s fine.
Lead:
That’s perfect.
I just want to ask, Kelsey, what is your last name, please?
Phone Staffer Caller:
(redacted)
Lead:
Thank you and sorry for that one.
Kelsey, may I know what’s the best email where I can send our profile information?
Phone Staffer Caller:
It’s (redacted) at (redacted).com
Lead:
Just to confirm that I’ve got the correct information on my end, that is (redacted)@(redacted).com?
Phone Staffer Caller:
Yes.
Lead:
Thank you.
Now Kelsey, I just want to ask, how often do you powerwash your facility?
Phone Staffer Caller:
Our maintenance does it usually once a month.
Lead:
Once a month, I see.
And just a quick question—when was the last time you powerwashed your facility?
Phone Staffer Caller:
That was last month. Maintenance does a building rotation. Yes, we don’t usually contract it out.
Lead:
Okay, no worries, that’s definitely all right with us.
And Kelsey, if you will be asked right now, just so I can take notes—what are the facilities that need to be power washed or always need to be power washed?
Phone Staffer Caller:
Our stairwells are usually what needs to be powerwashed.
Lead:
Oh, okay. Stairwells.
Thank you so much for that one.
And (redacted)—we’re located at (redacted), Katy, Texas (redacted).
And the best phone number that we have ends in (redacted). Is that right, Kelsey?
Phone Staffer Caller:
Thank you.
Lead:
And Kelsey, just to confirm—will you be the one to assist our estimator for 10 to 15 minutes of the tour of the facility? Or will someone else do