Type: Power Washing
Lead Grade: C
Name: Daniel (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Katy
Intro:
At Phone Staffer, we provide expert outbound marketing for home service companies by connecting with decision makers through live cold calling. In this transcript, we contacted a property representative at a community in the Katy, TX area to offer a free quote for power washing services on behalf of one of our clients. The contact expressed interest in sidewalk cleaning and requested a site visit, coordinating with their maintenance lead to finalize the details. This is a strong example of how cold calling for leads can help home service companies get more qualified opportunities. Below is the redacted information from the call.
Ai Transcript:
Phone Staffer Caller:
Thanks for calling our community. After the call, we would like to follow up—
This call and the information you provide may be recorded and used by the property and a third-party service provider for quality products and improvement purposes.
Hi, I’m so sorry about that. I’m going to go ahead and transfer you over.
Lead:
Thank you, David. I appreciate you a lot. Thank you.
Phone Staffer Caller:
Thank you.
Lead:
Of course. No problem. Give me one second.
Phone Staffer Caller:
Thank you for holding. This is Thomas.
Lead:
Hi, this is Ella. How are you doing today?
Phone Staffer Caller:
I’m doing well, Ella. How are you personally?
Lead:
I’m doing good. As I said, David, it’s almost weekend, so we’re getting there. Thank you so much for asking.
Hey, you’re the assistant manager, right?
Phone Staffer Caller:
I am. Yes, ma’am.
Lead:
I spoke with David and he said that we are from the power washing services. Our rolling stock is the name of the company, Thomas. I’ve heard from David that you guys were even actively talking about it—power washing the building.
We want to step in and see if we could provide you guys some free quote for that. Probably you guys can take a look about it and we can drop by the area whenever the time would be best for you guys.
Phone Staffer Caller:
Sure, let me get your information.
Then what I’ll do is let me get with my community manager and I have my maintenance lead as well, because he takes care of everything outside. And then that way I could see what the best date to come out, to get a quote or a bid to see what we could do.
Lead:
Yeah, all right. Well definitely, it can be passed along, Thomas.
When we are the system managers and available during that time, what we just do is see the area and give you guys the quote. Then you guys can talk about it and call us back whenever.
I think it’s a good thing because we will be in Belo Dulce on Monday, if I’m not mistaken— yeah, Monday between 9 to 11.
If you can drop by there just to see the area during that time, let me know.
And anyway, if anything may change, we can do something that we can take a look at.
Phone Staffer Caller:
Yeah, can I have your last name, Thomas?
Phone Staffer Caller:
Orgen. O-R-G-A-N.
Lead:
Oh, such a nice name.
Okay, any best email for Thomas that we can put in input and then we can CC them just in case?
Phone Staffer Caller:
Yeah, so the best one is gonna be my property email, just so everybody here in the office gets it.
It’s gonna be all one word: premiere AT Katie, okay— and then the @ symbol — (redacted)
Lead:
So, premiere at Katie at (redacted).
I got you—premiere IT (redacted).
Thomas, allow me to know—what are the areas right now that you guys are actively talking about for being power washed?
Phone Staffer Caller:
Right now it’s the front of the building, sidewalk. So it was in mind because I know the front of the building, but then he actually got that taken care of.
So it might be some of the sidewalk areas.
I know we can’t really do near the doors, just the way everything’s graded, the water kind of goes into the apartment.
So definitely the buildings.
Let me give this to my maintenance lead and they’ll be able to give you a more definitive answer.
Lead:
Perfect. Sounds good.