Type: Power Washing
Lead Grade: C
Name: Orazo (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Kennesaw
Intro:
At Phone Staffer, we help home service companies get more leads through targeted cold calling. In this transcript, we contacted a property representative in Kennesaw to schedule a free estimate for power washing services. The representative was interested in having the breezeways and stairwells cleaned and arranged a site visit with our project manager. This is a great example of how outbound marketing for home service companies can drive new business. Below is the redacted information from the call to ensure privacy.
Ai Transcript:
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**Phone Staffer Caller:** Thank you for calling (redacted). How can I help you?
**Lead:** Hi, Karen here. How are you?
**Phone Staffer Caller:** Hello, how are you?
**Lead:** I’m good, thank you. I am calling from (redacted). We’re just touching base. My project manager wanted to know if you could drop by next week. It would take 10 to 15 minutes, and I could give you a free quote.
**Phone Staffer Caller:** Did you say window washing?
**Lead:** Power washing, pressure washing, or even soft washing.
**Phone Staffer Caller:** Pressure washing, yeah. Are you all registered in Vendor Cafe yet?
**Lead:** Hold on. This is (redacted), right?
**Phone Staffer Caller:** Mm-hmm.
**Lead:** We’re not a vendor yet, so my project manager will walk through the property if he could, and I’ll give you a free quotation next week.
**Phone Staffer Caller:** Okay. What day were you thinking? Monday wouldn’t be a good day.
**Lead:** Well, it depends on your availability, sir. As long as there’s someone that can assist the project manager during the quick tour, it will take only 10 to 15 minutes, and he could give you a free quotation. I think he’s available Tuesday until Friday if Monday doesn’t work for you.
**Phone Staffer Caller:** Yeah, Tuesday would be a good day. I’m the Assistant Community Director. Miss Michelle is the Community Director. We will both be here on Tuesday, so that will be a good day.
**Lead:** Wonderful. Would you like to do it in the morning or afternoon?
**Phone Staffer Caller:** Mornings are usually kind of crazy. Maybe… well, yeah, probably one o’clock.
**Lead:** How about a two-hour window? Would 12 to 2 be okay? Or 10 to 12?
**Phone Staffer Caller:** Okay, just in case I’m not available or we’re busy that day, we can always do it the next day at the same time, correct?
**Lead:** Yes.
**Phone Staffer Caller:** Alright then. Thank you. I’m sorry, can I have your first and last name?
**Lead:** Sure. It’s (redacted).
**Phone Staffer Caller:** Sorry, how do you spell your first name?
**Lead:** (redacted).
**Phone Staffer Caller:** Got it, thank you. And this is a good call-back number, right? The one ending in (redacted)?
**Lead:** Yes.
**Phone Staffer Caller:** Can I also have an email address to send a confirmation to?
**Lead:** Sure, you can send it to (redacted).
**Phone Staffer Caller:** And this is where the property address is? (redacted), right?
**Lead:** Correct.
**Phone Staffer Caller:** How often do you do power washing?
**Lead:** It really depends. We don’t have a specific schedule, but we try to do it relatively regularly. We don’t like to have cobwebs and things build up on the outside of the building, so we stay pretty consistent. But that’s something we can figure out when they come.
**Phone Staffer Caller:** Yeah, sure. Of course. Any particular areas that need to be cleaned, like breezeways or sidewalks?
**Lead:** The breezeways. We try to keep the breezeways and stairwells clean.
**Phone Staffer Caller:** Okay, wonderful. Thank you.
**Lead:** Alright. So, we’ll see you on Tuesday, then.
**Phone Staffer Caller:** Yes.