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Cold Calling

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Type: Power Washing
Lead Grade: C
Name: Shady (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Lancaster

Intro:

At Phone Staffer, we focus on home service lead generation through effective cold calling strategies. In this instance, we contacted a homeowner in North Carolina to arrange a power washing estimate for their property. The homeowner showed interest in having the home’s exterior, driveway, and sidewalk cleaned. Although they were unavailable for an in-person visit, we coordinated a phone call with our client to provide the necessary quote. This interaction shows the potential of using outbound cold calling to get more leads for a home service company. Below is redacted information from the conversation.

Ai Transcript:

“`
Phone Staffer: Till next time.

Caller: I partially I don’t know what it’s my schedule for next week. To be am I no my wife she’s going to be working give me one second. He’s going to be the same day. He’s going to give me the quote the same day. He’s going to do the servers or is going to be another thing?

Phone Staffer: No, this will be for the estimate first. Well, if you like the price, then you both can schedule for another time to do the work.

Caller: That’s your conversation with me boogey on all for 1 second. Sorry, hold on.

Phone Staffer: Alright, what did you say when you’ll be available?

Caller: Yes, ma’am. What? I was just checking it out to see. Unfortunately, next week, we are really busy and maybe Thursday stop by later. I mean, what time he’s gonna be around here.

Phone Staffer: Sorry, did you say Wednesday?

Caller: No, Thursday. Thursday.

Phone Staffer: Okay, so he’ll be there 9, 9 AM to 11 and then 11 to 1 PM.

Caller: And then 11 to 1 PM yeah, Thursday no, yeah, all of this time. I mean, no one here maybe after five. No, no, no all of this time. There is no one here.

Caller: I mean, about this one from 5 to 6 year maybe after five theory. And I mean, if you can give me a quote, or he can call me and give me a group, as I said, it’s so hard for me right now to schedule someone to be here, because I don’t want to give them an appointment and there may not be anyone here. If you want the house size or like, yeah, and he can stop by anytime.

Caller: I tell you what, if he’s just wanna get the caught or he can stop by around the house and just look at it and look at it and just give me a call back. I don’t have to be home. You can give me a phone call back and give me the quote. I may not be there. That’s what I’m saying trying to help.

Phone Staffer: But to be there at the time, I don’t have to. Yes, yes, we need someone to assess the estimate for the property just to make sure.

Phone Staffer: But if you won’t be around, we can have them check if you allow us to do so, and then I can call him on Tuesday to give you the estimate over the phone.

Caller: And let me see, so can you call Tuesday then?

Phone Staffer: Yeah, he can call me any time. If he calls, he can call anytime. Tuesday, Wednesday, Thursday, Friday, anytime, he can call. Text, especially text will be a lot better on that phone number.

Caller: If he can give me a quote and text me I can call him back. If he tried to reach me and I didn’t answer or for any reason, let him text me on that number and I’ll call him back once I have the quote and we go from there if we are interested.

Phone Staffer: Right. Thank you.

Phone Staffer: So, just for you to be aware, he’ll be calling you on Tuesday. That would be 3 to 5 PM so that you would know.

Phone Staffer: And so his name is Jacob, he’s the estimator and so he will be calling you on the phone number (redacted). Correct?

Caller: Yes, ma’am.

Phone Staffer: Okay. And your address is (redacted), North Carolina (redacted).

Phone Staffer: And what’s part of the house are you planning to get an estimate?

Caller: Just the house outside the house, the 4 sides of the house: