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Cold Calling

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Type: Power Washing
Lead Grade: C
Name: Luisa (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Port Chester

Intro:

At Phone Staffer, we specialize in outbound marketing for home service companies, helping them generate qualified leads through cold calling. In this redacted transcript, our team contacted a property manager in Port Chester to introduce power washing services that could support her ongoing property maintenance needs. Although she was busy during the call, she expressed interest in receiving more information and agreed to a follow-up conversation with our project manager.

This is a solid example of how cold calling for leads can uncover valuable opportunities—even with property managers who have full schedules—and how our outbound approach helps home service companies get more leads effectively. Below is the redacted information from the call to maintain privacy.

Ai Transcript:

Phone Staffer Caller:
Hello, yes I’m sorry, I’m driving. I have to switch calls because I have to work. I’m trying to – I have a colleague who do some work also in the middle and my guide working. I’m usually on the streets, in the fields. Not on the phone, only in the office. Sorry. That’s why you prefer a phone call.

Lead:
Yes, it’s okay. I understand. Yeah. I’m trying to understand what is it that you are going to tell me by this day? You are practically promoting jobs for power washing or property management. What kind of property management service you will do to me?

Phone Staffer Caller:
I think you are going to tell me. Since, Louisa, you mentioned that you also handle managing properties, maybe we could help you manage some of your properties by giving you a service of power washing, like cleaning the exterior parts of the properties that you are managing.

Lead:
Okay.

Phone Staffer Caller:
If you have a specific location, even if it is too much on your plate, maybe you could use our professional help in the future.
So, that’s why we would love to — my project manager would love to talk to you to discuss more about this, and if you have any specific location that you want us to get cleaned up.

If you already have too much on your plate then we can also discuss or give you a pre-estimate for that specific location.

Lead:
Got it. I got it.

Phone Staffer Caller:
Yeah, we can also send all of our information to your email. What would be the best email for us to send that to?

Lead:
Yeah, that would be much better, please. L-u-i-s-a, **** W-i-m. Associates, A-n-d, Associates, a-s-s-o-c-i-a-t-e-s. Associates.com. *** for A-s-s-o-c-i-a-t-e. WIM associates.

Phone Staffer Caller:
And what’s the next word?

Lead:
Dot com. Asanse and Diving, I’m not going to read it. So it’s L-u-i-s-a. L-u-i-s-a at W.I.M. and associates.com.

Phone Staffer Caller:
Yes, correct. Luisa at W.I.M. associates.com, is that right?

Lead:
Yes.

Phone Staffer Caller:
Okay. And is this the best phone number to call you, the one that I am calling right now? (redacted)?

Lead:
Just to remind your company, you know, I don’t think I will be in need of another subcontracting if that’s what it seems that it is. But if I do, you know, just give me your references and then I’ll see what I can do.

Phone Staffer Caller:
Yes, that’s actually what we do — as I mentioned earlier — since we are already in the area, so no obligation. Whenever you are ready to do the service or to use our service, you can contact us at any time since we’ll be sending all of our contact information to your email.

And with a phone call, you know, to discuss more about our services and everything that you want to, you know, to know about our company — our project manager will be the one to discuss it with you.

So it will only take like, you know, 10 to 15 minutes of your time for a phone call and yeah, it’s going to be up to you what will be the next step.

Is this your best phone number to reach you?

Lead:
Yes. Yes, please.

Phone Staffer Caller:
Okay?

Lead:
Okay. I gotta let you go because I gotta keep driving. I gotta keep doing some other things. Okay?

Phone Staffer Caller