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Cold Calling

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Type: Power Washing
Lead Grade: C
Name: Attia (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Queens Village

Intro:

At Phone Staffer, we specialize in helping home service companies generate leads through cold calling. In this transcript, we reached out to a homeowner in Queens Village, New York, on behalf of a power washing service. The homeowner showed interest in having their driveway cleaned and an appointment was scheduled for a follow-up call with a professional estimator. This type of interaction demonstrates how effective outbound lead generation can be for home service companies looking to grow their business. Utilizing cold calling for leads helps connect directly with potential customers and offers a personalized approach to booking services. Below is the redacted information from the call, in adherence to privacy protection.

Ai Transcript:

“`
Phone Staffer Caller: Hi, are you Atiya?

Lead: Hi there, Atiya. I’m Lisa from (redacted) Powerwashing. How are you today?

Lead: David what? I’m sorry?

Phone Staffer Caller: I’m from (redacted) Powerwashing.

Lead: Power washing?

Phone Staffer Caller: Yes, we’re actually in your area this week on (redacted). We’re going to be working on a few of the properties there. That’s why we are calling the neighbors, and I’m just calling you as well.

Lead: What do you—what do you power wash?

Phone Staffer Caller: Oh, we do soft wash and power wash exteriors of the house like your driveways, patios, sidings, decks, gutters, and roof.

Lead: And how much do you charge?

Phone Staffer Caller: Oh, with regards to that, it’s actually best to speak with our estimator because we’re only assigned to call. They’re actually in the area, I can have one of them drop by, and it’s estimate.

Lead: Well, I got too much going on, I don’t know. I’m gonna be home. What time do you do that?

Phone Staffer Caller: On Friday and on Saturday they are available at 10 a.m. to 12 p.m. and then 12 p.m. to 2 p.m. only. Are you available on Friday or Saturday?

Lead: I’m not sure. And you don’t know even a little bit, a little like thing—how much they usually charge, comes up only for driving?

Phone Staffer Caller: For driveway, actually I really can’t make up my mind. You know what I mean?

Lead: Yes, I do understand. So maybe you have a little info.

Phone Staffer Caller: Well, here’s what I can do for you. If you’re unavailable or if you’re unsure of your available time, they can drop by. I can have them call you instead. They’re actually the best person that you can speak to, and all your inquiries will be addressed. So, can they call you on this number ending in 6653?

Lead: Yeah.

Phone Staffer Caller: Okay, and is it possible they can call you on Friday? That’s November 8th, okay. And at 10 a.m. or at what time is the best time for you?

Lead: Yes, I do understand that.

Phone Staffer Caller: So let me just go ahead in the book here on Friday, that’s going to be November 8th. They will call you between 12 to 2 p.m., okay? And just to confirm even if they’re still going to call you or if this is just a virtual appointment, your address is (redacted) in (redacted), (redacted) and your zip code is (redacted).

Lead: Yes.

Phone Staffer Caller: Awesome. Thank you so much. They will also send the confirmation and all the information about (redacted) Powerwashing to your email. So, what would be your best email address that they can send the confirmation to?

Lead: They can send me when we have already spoken. Then they can send me…

Phone Staffer Caller: Okay, sure, sure, no problem at all. I’ll take note of that. And you mentioned it’s just your driveway that you wanted an estimate for, so I can give them a heads-up, okay?

Lead: Alright.

Phone Staffer Caller: Well, everything is all noted down here. Just keep your lines open, Atiya. They’ll call you on this number ending in 6653 on Friday, November 8, between 12 p.m. to 2 p.m. Alright, thank you.

Lead: Okay.

Phone Staffer Caller: Awesome, well thank you so much for your time. I really do appreciate it. You have a good—

Lead:
“`