Type: Power Washing
Lead Grade: C
Name: Matthew (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Roswell
Intro:
At Phone Staffer, we help home service companies get more leads through strategic cold calling methods. In this call, we reached out to a homeowner in the Atlanta area to offer a free estimate for power washing services on their property. The homeowner discussed availability for an estimator visit and potential pricing concerns before deciding on a time. This type of outbound lead generation is an effective way for home service companies to connect directly with homeowners and drive business growth. Below is the redacted call transcript, ensuring all personal details are kept confidential.
Ai Transcript:
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Phone Staffer: Hello, hi there. Is this Matthew (redacted)?
Lead: Who’s calling?
Phone Staffer: Yes, hi, Hanna here with (redacted). We’re calling the neighbor in your area. I’m checking if I can book you with an estimator to give you a free estimate for the exterior of your house to be power washed. Will you be available Wednesday or Thursday?
Lead: It’s– My gosh. I’m trying to remember if I even still know my wife’s number. Okay. Hang on. Alright. I’m not sure that she’ll be there. Tell me what the price is, though, before I even get the estimate itself.
Phone Staffer: Matthew, it’s free since the estimator will be there. You can negotiate.
Lead: I don’t want to negotiate. If you tell me 400 or 500 dollars, then I’ll just tell you to skip.
Phone Staffer: The estimator is for free. The estimate is for free, but the price itself actually depends on the area and how dirty it is or how clean it is. That’s why the estimate needs to see the area and talk to you guys.
Lead: What is the average?
Phone Staffer: Probably 250 to 400. Again, that depends on the area.
Lead: I get it. I just needed… if you were to set $1,000 dollars, I would have said, you know what, forget it. So, thank you for that. Alright. Here’s the number.
Phone Staffer: Alright.
Lead: It’s (redacted). (redacted).
Phone Staffer: And the name of your wife is?
Lead: Raimy. R-A-I-M-Y. So, like a rainy day, but it’s rainy with an M.
Phone Staffer: Okay. And she may or may not be able Wednesday or Friday. You’re gonna be in our neighborhood on Wednesday and Friday?
Lead: This week. Yeah, so if you’re around, just swing by. And if she can’t be there, she can’t be there. I won’t be in…
Phone Staffer: Alright.
Lead: I won’t be there in the afternoon. My son will be there.
Phone Staffer: Okay, I’ll take note of it. I’ll choose Wednesday. 3 p.m. to 5 p.m.
Lead: Hang on. You want to hold for a second?
Phone Staffer: Yes, sure.
Lead: Okay.
Phone Staffer: Okay, I can hear you.
Lead: Okay, she said Friday would be better.
Phone Staffer: What time?
Lead: Between 3 and 5.
Phone Staffer: 3 to 5, okay, sure.
Lead: You can go by Wednesday and just look.
Phone Staffer: Alright, sure.
Lead: Okay, call us. I can do both. Take note of it.
Phone Staffer: Wait until Wednesday 3 PM to 5, or Friday 3 PM to 5. And then, I’ll just take note of it here, that the estimator can text or call this number to check if your wife is available or not.
Lead: Yeah, she wonders why you can’t just look at it anyway. She’s like, well listen, if I can’t be there, just tell them to look at it.
Phone Staffer: Okay. And then probably. If you can do that, that would be great.
Lead: Okay, that’s fine. I’m not going to put her in a high pressure sales position, because we can call the company that usually does this.
Phone Staffer: Okay, I understand. I’ll take note of it. If your wife is not there, that’s fine. He can probably leave it in your mailbox or call you guys and tell you how much it would cost you.
Lead: Perfect. Perfect.
Phone Staffer: Can I have your email address where the estimator can send you any confirmation just