Type: Power Washing
Lead Grade: C
Name: Eric (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Spring
Intro:
At Phone Staffer, we specialize in home service lead generation through effective cold calling techniques. In the following transcript, we reached out to a homeowner in Spring, Texas, to offer a free estimate for power washing services. Although the homeowner had recently completed most of the cleaning himself, he expressed interest in learning more about having the exterior windows professionally soft washed, and agreed to a follow-up call. This interaction exemplifies the power of cold calling for leads in the home service industry, demonstrating how outbound efforts can help home service companies get more leads and sustain business growth.
Please see the redacted details from the call below for privacy protection.
Ai Transcript:
**Phone Staffer Caller:**
Hello? Yeah. Is this Eric?
**Lead:**
Hello.
**Phone Staffer Caller:**
Hello. Is this Eric?
**Lead:**
Yes.
**Phone Staffer Caller:**
Hi Christine here with Jonathan power washing, and we are in the area helping some neighbors, so we’re checking if you’re interested to have a free estimate for your house, to be powerwashed. Like, when was the last time you powerwashed your house?
**Lead:**
I did it myself like one month and a half ago.
**Phone Staffer Caller:**
Okay. But how about didn’t you also powerwash your roof or the gutter?
**Lead:**
I cleaned the gutter as well. I did it like three months ago for someone to clean the roof.
**Phone Staffer Caller:**
Okay, cause, actually, since one of our estimators is already there in your area — well, if you would like, he can drop by and give you a free estimate. You don’t have to worry. There is no obligation, no pressure. At least he can give you a free estimate for those areas that are hard to reach, okay?
**Lead:**
Yeah, I understand. The thing is, I’m currently changing the garage door in there.
**Phone Staffer Caller:**
Yes, so are you…
**Lead:**
I’m gonna be there. If he wants to come by, I have no problem, but I’m gonna be working.
**Phone Staffer Caller:**
No problem, if you’re not available, are you available for a phone call, like maybe on Monday?
**Lead:**
Yes, yes, you can call.
**Phone Staffer Caller:**
Okay, are you available on Monday, like between nine to eleven, or…?
**Lead:**
No, I’m gonna be able after three.
**Phone Staffer Caller:**
Okay, hold on for a moment, let me check the calendar here. That would be on Monday after three o’clock. So, are you available like between two to four p.m.?
**Lead:**
Yeah, after three, I could be… The thing is, I’m gonna be working night and I’m gonna sleep during the day.
**Phone Staffer Caller:**
Okay, no problem. So, if you would like, Jonathan, who is our estimator, he can call you on Monday, between two to four p.m. By the way, sir, I just wanted to ask, what part of your house would you like to be powerwashed?
**Lead:**
You guys, do you powerwash the windows or everything?
**Phone Staffer Caller:**
Well, actually, when it comes to windows, we’ve done that before, but, of course, I have limited information regarding that. Well, if you would like, one of our estimators, he will be the one who’s gonna call you, and he will be the one who’ll confirm and give you more information about that. Aside from windows, what else? Are you also interested to powerwash the driveways, or…?
**Lead:**
I did it already.
**Phone Staffer Caller:**
How about the deck part, or what else?
**Lead:**
I did it as well.
**Phone Staffer Caller:**
Yeah, aside…
**Lead:**
I try to keep my house clean, and I have a powerwasher machine so that when I have the chance, I keep everything.
**Phone Staffer Caller:**
Okay. Well, for your windows, I think it is just like a softwash for the exterior part of your window.
**Lead:**
Okay.
**Phone Staffer Caller:**
Yeah. Yeah, on the exterior.
**Lead:**
Yeah.
**Phone Staffer Caller:**
Okay, so if you would like, like what I mentioned, one of our