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Cold Calling

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Type: Power Washing
Lead Grade: C
Name: Luke (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Stamford

Intro:

At Phone Staffer, we help home service companies get more leads through effective cold calling techniques. In this transcript, we reached out to a homeowner in Stamford, CT, offering an estimate for power washing services. The homeowner recently had some work done but requested a no-obligation email estimate for the entire exterior of their house. This exchange demonstrates the value of outbound calling for lead generation in the home services industry, allowing us to identify potential future prospects. If you’re looking to improve your home service lead generation or want to know how to cold call for leads, read on for more details. Below is the redacted call information.

Ai Transcript:

**Phone Staffer Caller**: You know what? I actually just had someone—I have one side that needed washing, and I just had somebody take care of it. So I appreciate it. If you called me like a month earlier, I would have been down, but I honestly just had somebody do it. If you want to like tell me how much it would cost, maybe I can remember you guys in the future. You want me to give you like an email or something you can send me?

**Lead**: Well, how about this one? Look, we can send you like a list of pricing via email on a total estimate of a particular location or area of your house to be estimated via email if you would like to. It’s non-obligation, no pressure, just to give you like an estimate for free.

**Phone Staffer Caller**: Yeah, sure. As long as I don’t need to be home. Yeah. You guys can. Yeah, sure.

**Lead**: Sure, if you’d like to, I can give you my email.

**Phone Staffer Caller**: Great. Look, I will be needing some information of yours since we will be sending you an email. How about your email address?

**Lead**: It’s my first initial and last name. So (redacted) at Yahoo.com.

**Phone Staffer Caller**: Mm-hmm. And which part of the house would you prefer to be estimated, the full one or just…

**Lead**: The full, the entire outside, please.

**Phone Staffer Caller**: Exactly. Exterior, right?

**Lead**: Yes.

**Phone Staffer Caller**: All right. I’ll be sending an email. Our estimator will send you like an email for the estimate of the exterior of your house to be power washed. But again, it’s non-obligation, no pressure. They will just give you like the information you needed. (Redacted), right? Is that the right pronunciation?

**Lead**: Correct.

**Phone Staffer Caller**: Okay. It’s (redacted), but that’s okay. Okay. Your last phone number or the best contact number is (redacted), right?

**Lead**: Correct, yes.

**Phone Staffer Caller**: Okay, good. And let me double check it in here. So just to confirm, is this the right address? It’s (redacted), Stanford, CT-(redacted), right?

**Lead**: Yes.

**Phone Staffer Caller**: Okay. So yeah. Question for you. Are they going to be on the property at all? Because I just need to let my girlfriend know, because if she sees someone walking around, she’s going to probably call the cops.

**Lead**: No, not totally. It will be a virtual appointment, just an email. No person will come by on the area.

**Phone Staffer Caller**: Okay. I just needed to let her know if someone was coming.

**Lead**: Okay. No worries. By the way, just to confirm, just a quick recap, I have you confirmed that we’ll be sending you the estimate via email, or an estimator will do that, and that would be in your first initial and your last name at Yahoo.com, full exterior. Any time of the week, right? You’ll be good with the estimate, right?

**Phone Staffer Caller**: Yeah.

**Lead**: How about tomorrow?

**Phone Staffer Caller**: At your earliest convenience.

**Lead**: Okay.

**Phone Staffer Caller**: Earliest convenience will be—let me just double check it, because we might miss it. Let me just double check. Just give me a minute, okay?

**Lead**: Sure.

**Phone Staffer Caller**: Today is the 22nd. We can have it Wednesday, the 23rd, 8 AM to