Type: Power Washing
Lead Grade: C
Name: Tayesha (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Troutman
Ai Transcript:
“`
Phone Staffer:
Hello.
Lead:
Hi.
Phone Staffer:
Hi there. This is [redacted], by the way, with [redacted]. We are actually just calling the neighbors on [redacted] Street because we’re currently working on some properties there. We are actually just checking if you would be interested in some estimates to have the exteriors of your house power washed.
Lead:
Yes, we are interested.
Phone Staffer:
Yeah, I just want to confirm your complete address. Is it [redacted]?
Lead:
Yep, got it.
Phone Staffer:
And the best callback number is [redacted]?
Lead:
Yeah, do you have [redacted]’s number? His number is [redacted].
Phone Staffer:
Let me just check. I actually don’t have it, I’m so sorry. Can I ask for that number as well so that I can put it in the notes and the estimators can give him a call if they’re on their way? Would that be okay?
Lead:
Yeah, you could call either of us, but you’re okay to call me back. I can still give you his number just so you could have it. It is [redacted].
Phone Staffer:
Got it. It is [redacted]. I’m actually just checking here—the earliest we can schedule a visit is Monday because we’re booked this week. So, are you available around 1 p.m. to 3 p.m.? Or 3 p.m. to 5 p.m.?
Lead:
Oh shoot! I can, let’s do 3 p.m. to 5 p.m. Because I can be there 3 p.m. to 5 p.m. Yeah, if he’s not available I can be there at that time on Monday.
Phone Staffer:
Okay, no worries. Just like I mentioned earlier, I’ll put a note here that the estimator should give you a call first if they’re on their way so that you know, you could prepare if anybody is home.
Lead:
Okay.
Phone Staffer:
I’m so sorry, I wasn’t able to get your name earlier. What’s your first name again?
Lead:
Tiesha.
Phone Staffer:
Okay, I got it. Let me ask you this, when they come, would you like them to walk you through what they’re going to do and then tell you how much it costs if you decide to go with that service?
Lead:
Yeah, we can do that as well. We can schedule a call instead and discuss over the phone, like, how big the house is or the area that you want power washed. The estimator could give you a rough estimate or they can also inform you if there’s a need for a visit. Would that be fine instead?
Lead:
Yeah, that’s fine.
Phone Staffer:
Okay, so do you want a call on that same day around 3 p.m. to 5 p.m.?
Lead:
Yes.
Phone Staffer:
So you don’t necessarily have to be there?
Lead:
Yes.
Phone Staffer:
Okay, I’ll just note that you wanted a phone call first, so the visit will depend on that phone call.
Lead:
Okay.
Phone Staffer:
Got it. And just one last thing, Tiesha, do you have an email address where we can send the estimate or confirmation?
Lead:
Yes, it’s [redacted] at [redacted] dot [redacted].
Phone Staffer:
Okay, let me just repeat that. It’s [redacted] at [redacted] dot [redacted].
Lead:
Yep.
Phone Staffer:
Okay, thank you so much, Tiesha. I’ll have the estimator give you a call on the 9th of September between 3 p.m. to