Type: Power Washing
Lead Grade: C
Name: Richard (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Troutman
Ai Transcript:
**Phone Staffer Caller:** Well, we probably will. My wife is out of the house now, and she should be back in probably an hour.
**Lead:** Okay, let me just have a look here, Richard, for the earliest schedules for a visit because right now, actually, we are booked in some areas or in some properties, so the earliest we can do… I am not sure if you are available because this is going to be a holiday on Monday. Would you like that, or do you want me to move it to September 3rd?
**Phone Staffer Caller:** I can’t make that decision. She’s the one who does most of the household planning.
**Lead:** Oh, okay. What I can do here, Richard, is I can schedule a callback instead on Tuesday, so that the estimator can check on you if you’re at the property by that time. If not, they can just set another day for the visit.
**Phone Staffer Caller:** Okay, she goes to gym class every day, and if we make it in the afternoon, she could assist me here.
**Lead:** Sure, I can do that. So, do you want me to schedule an in-person visit instead on Tuesday?
**Phone Staffer Caller:** Yes, Tuesday in the afternoon. We have 1 p.m. or 3 p.m.
**Lead:** Okay, write that down. Sure.
**Phone Staffer Caller:** Hello.
**Lead:** She could call at one or three p.m. Tuesday afternoon, right?
**Phone Staffer Caller:** OK, so I’ll just have the estimator call you on Tuesday between 1 p.m. and 3 p.m.
**Lead:** OK. Got it. And Richard, I just want to confirm though—the area of the house you wanted some estimates for—is it the exterior only, or do you want to include the driveway?
**Phone Staffer Caller:** I don’t make those decisions. She’s the one who does that. My guess is it probably wouldn’t include the driveway.
**Lead:** OK, I got it. So yeah, I’ll just take a note of everything we’ve talked about, Richard. And just one last thing though, I just want to confirm the address is (redacted), right?
**Phone Staffer Caller:** Right.
**Lead:** Got it. So just before I let you go, Richard, do you have like an active email address where we can send a confirmation, or none?
**Phone Staffer Caller:** We have it, but I don’t have it in front of me right now.
**Lead:** It’s OK, it’s OK. I’ll just let the estimator call you. The best callback number is at (redacted).
**Phone Staffer Caller:** That’s correct.
**Lead:** I got it. And, oh, what’s your wife’s first name, by the way, so I can take a note of that as well?
**Phone Staffer Caller:** Speaking, and Stanley.
**Lead:** Stanley, got it. So, yes, thank you so much, Richard. I’ll just let the estimator know everything we’ve discussed. Thank you, and you have a great day. Bye-bye.