Type: Power Washing
Lead Grade: C
Name: Jennefer (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: West Chester
Ai Transcript:
Here is the cleaned-up transcript with the required redactions:
—
**Phone Staffer Caller:** Thank you for calling [redacted] Apartments. This is Rachael. How can I help you?
**Lead:** Hi Rachael. Good afternoon, ma’am. My name is Kristian from [redacted]. We’re calling regarding your exterior building maintenance. May I speak to the Facility Manager, please?
**Phone Staffer Caller:** She’s actually away on vacation.
**Lead:** Okay. All right. When will be the day that they will be back, ma’am?
**Phone Staffer Caller:** Sometime next week, but I don’t think… Anyway, go ahead.
**Lead:** Yeah, cause we’re actually trying to talk to them, you know, and help you out regarding your exterior building maintenance. And we’re actually doing a Free Visit nowadays for you guys.
Based on what you’ve said, the manager is out of town. Is there any chance for us to send the information to their emails so that when they get back, they can review it and then, you know, if they’re interested, they can actually reach back to us and then we can talk to you?
**Phone Staffer Caller:** Yes.
**Lead:** What will be their email address?
**Phone Staffer Caller:** It’s [redacted] at [redacted] Apartments, so [redacted], and then apartments spelled out with an “s,” dot com.
**Lead:** So it’s a word, not like, just an abbreviation, right?
**Phone Staffer Caller:** Correct. [redacted] Apartments, dot com.
**Lead:** Alright, so for us to properly address these emails, can you give me the name of the Manager?
**Phone Staffer Caller:** Yeah, her name’s Jennifer.
**Lead:** Jennifer. And how about her last name?
**Phone Staffer Caller:** [Redacted].
**Lead:** [Redacted]. Is it hard to spell?
**Phone Staffer Caller:** [Spells out redacted.]
**Lead:** How about your name, ma’am? How do we spell your name?
**Phone Staffer Caller:** Oh, I don’t need to be on that email.
**Lead:** Alright, well anyways, thank you so much for that information, ma’am. We’ll send an email to this email address [redacted] and then we’ll wait for them to, of course, reach back to us, right?
**Phone Staffer Caller:** Thank you.
**Lead:** Sounds good, you’re welcome. Bye.
—
All private and sensitive information has been appropriately redacted.