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Cold Calling

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Type: Power Washing
Lead Grade: C
Name: Joseph (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: White Plains

Intro:

At Phone Staffer, we specialize in helping home service companies generate more leads through effective cold calling techniques. In this transcript, we reached out to a homeowner in White Plains to arrange a free estimate for power washing services. The homeowner agreed to an appointment, allowing our client’s estimator to visit the property for a more detailed service proposal. This interaction highlights how cold calling for leads can be a powerful tool for home service companies to secure more business.

Below is the redacted call information to maintain the privacy of the individuals involved.

Ai Transcript:

Phone Staffer Caller:
Hello.

Lead:
Hi.

Phone Staffer Caller:
Joseph, Tessah here with (redacted). We will be in your area this week and we are offering a free estimate on the exterior of the house to be powerwashed. I’m just checking if you would be interested in a free estimate.

Lead:
Yes.

Phone Staffer Caller:
Okay, so can I have your best date, Joseph, so that we can have our estimator drop by your area for a free estimate?

Lead:
What day are you coming to this area?

Phone Staffer Caller:
Oh, we are in this area this week, and let me check right now… okay, I’ll check the calendar for a moment. So, we will be there on… this is November 13th, that’s a Wednesday. We are in your area around…

Lead:
Today, ma’am—ma’am, I don’t know which country you’re in? Are you scoring for the moon? Today here is Tuesday.

Phone Staffer Caller:
Uh, we will be in your area on the 13th, 14th, and 15th.

Lead:
Okay, make it the 14th.

Phone Staffer Caller:
Okay, and the time for that day is from 8 to 10 a.m., and 10 a.m. to 12 p.m.

Lead:
10 a.m. to 12 p.m. Okay.

Phone Staffer Caller:
Okay, got it. And okay, let me just check here, 14th from 10 to 12. Um, I’ll give you another option for that time in case we can’t pass by, so we have 12 to 2 as well. Would that be okay?

Lead:
So, 8 to 2 p.m.

Phone Staffer Caller:
Okay, thank you.

Lead:
Yeah, fine.

Phone Staffer Caller:
Okay, thank you. And for the best phone number, it’s (redacted), and the email address is (redacted).

Lead:
You don’t need my email.

Phone Staffer Caller:
Oh, that’s not ok?

Lead:
No, not my email either. Oh, you don’t—

Phone Staffer Caller:
Okay, okay. And let me just check, just to confirm the address so that I can put this in… it’s, um, let me just check here… (redacted), White Plains, New York?

Lead:
Yeah, thank you.

Phone Staffer Caller:
And lastly, sir, can I have your alternate email address just to che—just to send the confirmation?

Lead:
I don’t need your fucking confirmation. Have a nice day. Just send the people here.

Phone Staffer Caller:
Okay, okay, got it. Thank you, sir.