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Cold Calling

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Type: Roofing
Lead Grade: C
Name: Ziniu (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Northglenn

Intro:

At Phone Staffer, we excel in home service outbound lead generation, using cold calling as an effective strategy to identify potential customers and book appointments. In this encounter, we reached out to a homeowner in Colorado to schedule a free roofing inspection. The homeowner recently purchased the property, which has a roof approximately two years old, and expressed curiosity about the inspection process. While they were not experiencing any roofing issues at the time, an appointment was tentatively arranged for next week. This example highlights the advantages of using cold calling to generate leads for home service companies, helping businesses like roofing contractors connect with homeowners in need of services.

Below is the redacted information from the conversation for privacy protection.

Ai Transcript:

Phone Staffer Caller:
Hi, good morning. Yeah.

Lead:
Yes, yes, sir.

Phone Staffer Caller:
By the way, my name is Simon and I’m with (redacted) right now. We’re conducting free inspections in your area. And can our project manager give you a callback or visit? Anytime this week or next week?

Lead:
What kind of inspection? Could you repeat again?

Phone Staffer Caller:
Oh, sorry. I’m with (redacted) roofing and it’s a free inspection for roofing.

Lead:
For roofing?

Phone Staffer Caller:
Yes, sir.

Lead:
Are you a private company?

Phone Staffer Caller:
Oh, yes, we’re a local business based in Colorado.

Lead:
Okay, you’re conducting the roofing inspection, like, in the area, like, but everybody’s houses?

Phone Staffer Caller:
Uh, most yes, yes, you’re correct. So we’re actually calling the area and one of the reasons for this is there are some neighbors whose roofs are, you know, being damaged due to the last storm. But again, we’re doing free inspections, no matter what.

Lead:
Okay, so, so you mentioned the, the timeframe is next week?

Phone Staffer Caller:
Anytime this week or next week.

Lead:
Uh, I think next week will work better.

Phone Staffer Caller:
Okay, Monday or Tuesday, Wednesday or any time?

Lead:
Monday morning.

Phone Staffer Caller:
Okay. No worries and then same number (redacted). By the way, (redacted) Carl’s lane, you’re right? Right?

Lead:
Okay.

Phone Staffer Caller:
One last question. Um, how old is your roof?

Lead:
Okay, 2 years.

Phone Staffer Caller:
And when was the, uh, when was the last time someone inspected your roof? And did you not have any leakage or any damage?

Lead:
I think those when we got the house.

Phone Staffer Caller:
Okay.

Lead:
Okay. I really don’t know if there is a need for an inspection, but, uh, well…

Phone Staffer Caller:
Oh, okay. I’m sorry. Yeah. Go ahead.

Lead:
Yeah, no, no, no worries. Just because it’s so new and I don’t think we’ve had any hail.

Phone Staffer Caller:
Okay. Yeah. Okay. Okay. Well, yeah, I’m glad to hear that though. But yeah, we can ask our project manager if your roof is two years old and then, as far as what you confirmed, uh, you just bought this house brand new, right? Or this property?

Lead:
Yeah. So, about two years… yeah, it’s about a year and a half, not even like two years.

Phone Staffer Caller:
Yeah. And yeah. How did you get my contact information? Just curious.

Phone Staffer Caller:
Oh. Okay. Yeah, we’re actually calling the area and we got your phone number from the public records there.

Lead:
From the, uh, from the HOA’s?

Phone Staffer Caller:
Public record. Yes. Most of them.

Lead:
Public record. Oh, I see. I see. Okay. Um, yeah.

Lead:
I mean, uh, what’s your, uh, what’s your company’s name? If I experience any rooftop, like, damage, can I just call you guys? I mean, I’m not really seeing any, like, damage from outside.

Phone Staffer Caller:
Yeah, I understand. Yeah, I’m with (redacted) roofing. Yes. You can, uh, use this number as a reference for future use.

Phone Staffer Caller:
Now, um, by the way, do you have an active email so we