Type: Power Washing
Lead Grade: Cold – A
Name: Lauren (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Birmingham
Intro:
At Phone Staffer, we help home service companies get more leads through strategic cold calling. In this call, we contacted a property manager in Birmingham, Alabama, to introduce power washing services for a commercial property. While they already had a provider, they were open to meeting with our client as a potential backup service. A visit was scheduled, showcasing how outbound marketing for home service companies can generate new opportunities. Below, you’ll find the redacted details of this conversation.
Ai Transcript:
“`
Phone Staffer Caller: Thank you for calling (redacted). This is Lauren. How may I help you?
Lead: Hi Lauren, good morning. This is Al with (redacted). I’m looking for the property manager.
Phone Staffer Caller: You can speak to me.
Lead: Oh, okay. Awesome. Lauren, just wanted to check if we can drop by any time this week or the next to speak with you. We’re doing some pressure washing on nearby properties, and we’d like to drop by for 10-15 minutes.
Phone Staffer Caller: You can, but we already have someone out here doing pressure washing.
Lead: Oh, okay. Not a problem. Totally understood. At least we can drop by and introduce our services in case you need some backup service providers. Can we come by Thursday, March 6th?
Phone Staffer Caller: That’ll be fine.
Lead: Can we do it between 11 AM to 2 PM for 10-15 minutes? Sounds good?
Phone Staffer Caller: Yeah, that’ll be fine.
Lead: Okay, awesome. And on Friday, same time, 11 AM to 2 PM, would you be available as our backup time?
Phone Staffer Caller: Sure.
Lead: Do you mind me asking what your position is, Lauren?
Phone Staffer Caller: Yes, I’m the Floating Assistant Manager.
Lead: Floating Assistant Manager, gotcha. And may I ask your last name, please? Just for me to inform my project manager.
Phone Staffer Caller: It’s (redacted).
Lead: Gotcha. And is this a good contact number to reach you at?
Phone Staffer Caller: Yes.
Lead: Okay. I’ll send you our information as well. Can I have the best email address for contact, Lauren?
Phone Staffer Caller: Yeah, it’ll be (redacted).
Lead: Alright. Just to double-check, that’s (redacted)?
Phone Staffer Caller: Correct.
Lead: Okay. Lauren, I’m curious—how often do you pressure wash the property with your current service provider?
Phone Staffer Caller: Quarterly.
Lead: Gotcha. And typically, which parts of the property need pressure washing?
Phone Staffer Caller: We’ll do the breezeways and the buildings.
Lead: Breezeways and building exteriors?
Phone Staffer Caller: Correct.
Lead: Gotcha. During our visit on Thursday, will you be assisting my project manager, or will the property manager be there?
Phone Staffer Caller: It will be me. We’re currently hiring for a property manager.
Lead: Oh, okay. So, basically, you’re the one overseeing the property, including maintenance?
Phone Staffer Caller: Yep, correct.
Lead: Gotcha. And I just need to verify the address for (redacted).
Phone Staffer Caller: (redacted).
Lead: Okay. Just to confirm, we’ll come by Thursday between 11 AM to 2 PM, and you’ll meet with my project manager. I’ll send you a confirmation for the visit.
Phone Staffer Caller: Okay, thank you so much.
Lead: Thank you, Lauren. Have a great day.
Phone Staffer Caller: Thank you. Bye-bye.
“`