Type: Power Washing
Lead Grade: Cold – A
Name: Lauren (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Birmingham
Intro:
At Phone Staffer, we focus on outbound marketing for home service companies, helping them connect with key decision-makers through effective cold calling strategies. In this transcript, we reached out to a property manager in Birmingham to introduce power washing services and schedule an in-person visit. While the property already had a service provider, they agreed to meet and discuss potential backup options. This call demonstrates how cold calling for leads can open doors for home service companies looking to expand their client base. Below is the redacted call information to protect individual privacy.
Ai Transcript:
“`
Phone Staffer Caller: Thank you for calling (redacted). This is Lauren. How may I help you?
Lead: Hi Lauren, good morning. This is Al with (redacted). I’m looking for the property manager.
Phone Staffer Caller: Uh, you can speak to me.
Lead: Oh, okay. Awesome. Oh yes, Lauren, just wanted to check if we can drop by any time this week or the next to speak with you guys. Uh, we’re doing some pressure washing on nearby properties and, uh, you know, we’d like to drop by for like 10-15 minutes.
Phone Staffer Caller: Um, you can, but we already have someone out here doing pressure washing.
Lead: Oh, okay. Not a problem. Totally understood. Um, yes, at least we can drop by, introduce our services, in case you need some backup service providers, and we still have a reference. Um, can we come by Thursday? That’s March 6th.
Phone Staffer Caller: That’ll be fine.
Lead: Okay, um, can we do it between 11 AM to 2 PM for like 10-15 minutes? Sounds good?
Phone Staffer Caller: Yeah, that’ll be fine.
Lead: Okay, awesome. And on Friday, same time, 11 AM to 2 PM, are you guys going to be available as well, as we are? Our backup time in case?
Phone Staffer Caller: Sure.
Lead: Okay. Do you mind me asking what’s your position, Lauren?
Phone Staffer Caller: Yes, I’m the Floating Assistant Manager.
Lead: Floating Assistant Manager. Gotcha. And ah, may I ask what’s your last name, please? Just for me to inform my project manager.
Phone Staffer Caller: It’s (redacted).
Lead: (Redacted), okay, gotcha. And is this a good contact number to reach you guys at? Um, the one we are sending (redacted)?
Phone Staffer Caller: Yes.
Lead: Okay. And um, so, I’ll send you as well our information to you guys. So, can I have the best email address, Lauren?
Phone Staffer Caller: Yeah, it’ll be (redacted).
Lead: Okay, dot com. Alright. I just need to double-check, Lauren, to make sure that’s (redacted).
Phone Staffer Caller: Correct.
Lead: Okay, um, yes, uh, Lauren, I’m really curious about this one. How often do you guys pressure wash the property with your, uh, current service provider?
Phone Staffer Caller: Quarterly.
Lead: Oh, quarterly. Gotcha. And typically which parts of the property need pressure washing?
Phone Staffer Caller: Um, we’ll do the breezeways and then we’ll also do the buildings.
Lead: Breezeways, uh, breezeways and, um, building exterior?
Phone Staffer Caller: Correct.
Lead: Got you. Got you. Um, uh, during the visit on Thursday, are you going to be the one to assist my, uh, project manager, or will it be the, um, property manager?
Phone Staffer Caller: It will be me. We’re currently hiring for a property manager.
Lead: Ooh, okay. So basically, you’re the one overseeing the property, uh, you know, everything, like maintenance.
Phone Staffer Caller: Yep.
Lead: Correct. Oh, okay. Got you. Got you. And I just need to verify the address of (redacted). So that’s (redacted).
Phone Staffer Caller: Correct.
Lead: Ohkay. All right. So yeah, let me just double-check everything. So yeah, we’ll come by Thursday, um