Type: Power Washing
Lead Grade: Cold – A
Name: Kelly (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Katy
Intro:
At Phone Staffer, we help home service companies grow by using strategic outbound marketing and cold calling to connect with qualified leads. In this call, our team reached out to a property representative in Katy, Texas, to introduce professional power washing services. While the decision-maker was unavailable, we successfully gathered key contact information and scheduled a follow-up to continue the conversation. This outreach highlights the effectiveness of outbound for leads and how cold calling can open doors for home service lead generation. Below is the redacted call transcript for reference.
Ai Transcript:
Phone Staffer:
Thanks for calling our community. After the call, we’d like to follow up with you by text message so we can respond more quickly. If you agree to text, press 1. If you do not agree to text, press 2.
This call and the information you provide may be recorded and used by the property and a third-party service provider for quality and product improvement purposes.
Thank you for choosing (redacted). This is Taylor. How may I help you?
Caller:
Hi Taylor. This is Tamba. Thank you so much for answering the call. I’m sorry, can you hear me?
Phone Staffer:
Yes, yes. How can I help you?
Caller:
Oh that’s great. Hi Taylor. This is Stella from (redacted). I’m just trying to reach out to your Property Manager or the Assistant Manager, by any chance?
Phone Staffer:
Right now she is out and our assistant is in a meeting.
Caller:
Oh, that’s bad for me. I just want to ask, Taylor, what will be the best time for me to call you back to reach them or one of them on the phone?
Phone Staffer:
Well, just as far as like decision making, it would have to be through her, so it would be Monday.
Caller:
Monday. I see. Is it okay if I’m going to ask what’s the best email address where I can send our profile information first and then I’ll be calling back on Monday?
Phone Staffer:
Yes, it would be (redacted).
Caller:
Thank you so much. And may I know, Taylor, what’s your manager’s name?
Phone Staffer:
Kelly.
Caller:
Kelly. And what’s the last name again, Kelly please?
Phone Staffer:
It’s uh D-O-M-R-E-S.
Caller:
Thank you. And Taylor, are you the leasing agent, are you the leasing agent?
Phone Staffer:
Yes, yes.
Caller:
Okay, perfect. Just to confirm that I have the correct information on my end, (redacted) Apartments is located at (redacted), am I right?
Phone Staffer:
Yes, that is correct.
Caller:
Thank you. Thank you. Taylor, I will be calling back Monday to reach Kelly on the phone, and I’ll just go ahead first and send over information, okay?
Phone Staffer:
Yeah go ahead and send it to her—that’d probably be the best way to communicate with her, would be through email.
Caller:
Oh, okay sure, no worries. That’s definitely great with me as well. Thank you so much, Taylor.
Phone Staffer:
Yeah, that’d probably be the best way to, you know, get a hold of her and talk to her in email, because that’s probably the fastest way she’ll respond.
Caller:
Oh, I see. Okay, I’ll save that right here. I appreciate it.
Phone Staffer:
No problem, you have a good day. Thank you. Bye bye.
Caller:
You have a good day. Bye bye.
Phone Staffer:
You too. Bye bye.