Type: Power Washing
Lead Grade: Cold – A
Name: Bryan (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: New Rochelle
Intro:
At Phone Staffer, we specialize in outbound marketing for home service companies, helping them generate leads through strategic cold calling. In this call, we reached out to a property representative in New York to introduce power washing services for their building. While the property manager wasn’t available, we gathered key contact information and scheduled a follow-up to present service options. This is a great example of how cold calling for leads can effectively connect home service companies with potential clients. Below is the redacted call transcript for privacy.
Ai Transcript:
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Phone Staffer Caller: Thank you for calling (redacted). Someone will communicate with you shortly.
Lead: Hi, Nini. Good morning. This is Ariel with (redacted). Is this by any chance 33 Apartment?
Phone Staffer Caller: I see. We just wanted to check with you if we could drop by your office sometime this week to introduce you to our power washing services.
Lead: Of course.
Phone Staffer Caller: Okay. Are you the property manager?
Lead: I am not the property manager, but I know that sometimes we do look for different contract services. And (redacted) and 233 are like twin buildings, all the same thing.
Phone Staffer Caller: I see. Okay. I see. Um, is this particular office of yours still at (redacted), New York (redacted)?
Lead: Yes.
Phone Staffer Caller: Yeah. Um, you can go ahead and… Our project manager can drop by, and you can go ahead and, um, coordinate with a project manager for a quick tour of the property. Or do we need a property manager for that?
Lead: I would say one of the leasing agents or a representative will be able to help you. This is the front desk, so we can give you information or take information, but it stops there.
Phone Staffer Caller: I see, I see. Okay. So is there a way that you can go ahead and help us? If our property manager will be there, we just need 10 to 15 minutes to give a proposal and discuss our service options as well. Is that possible?
Lead: Of course, it is possible, but the property manager is not in the building at the moment. Would you like to call back?
Phone Staffer Caller: Okay, yeah, sure. We can go ahead and call back. While waiting for that call back, is there a way that we can share service options through email?
Lead: Yes, you can email us at… let’s see here, give me one second. Okay, so our front desk email is (redacted).
Phone Staffer Caller: (Redacted)?
Lead: Correct, yes.
Phone Staffer Caller: Okay, what is your name again? I’m sorry, I didn’t catch it earlier in the call.
Lead: My name is Denny, D-E-N-N-Y.
Phone Staffer Caller: Okay, thank you, Denny. And, by the way, you are the concierge, right?
Lead: I am the front desk concierge, correct.
Phone Staffer Caller: Got it. And who is the property manager that we will be addressing the email to?
Lead: The property manager’s name is Brian.
Phone Staffer Caller: Alright, thank you so much. When can I call back to talk to Brian?
Lead: You can call from 1 to 4 p.m. or 1 to 5 p.m.
Phone Staffer Caller: Okay, got it. I’ll try to call back later. Thank you so much.
Lead: Thank you very much. Have a good one.
Phone Staffer Caller: You too. Bye-bye.
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