Type: Power Washing
Lead Grade: Cold – A
Name: Sabiha (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Reston
Intro:
At Phone Staffer, we help home service companies get more leads through strategic cold calling efforts. In this transcript, our team contacted a potential client in Virginia regarding power washing services. While the homeowner wasn’t the final decision-maker, they provided full contact information for both the property manager and assistant manager in charge of maintenance decisions. This kind of referral contact can be a crucial part of outbound marketing for home service companies looking to grow their client base. Below is the redacted call transcript for privacy.
Ai Transcript:
Phone Staffer Caller:
Good morning, little more girl?
Lead:
Yes, my name is Scary, and I’m calling from (redacted). Oh, we were just presaying—yeah, so my project manager’s in the area next week and the week after. We wanted to see if we could drop by for a proposal or free quotation. You know, just 10 to 15 minutes.
Phone Staffer Caller:
Today?
Lead:
Oh, no. Next week or the week after. It depends on your availability.
Phone Staffer Caller:
Sure. So, you definitely want to—I’m going to give you my private property manager’s direct phone line, and you definitely want to contact either her or the assistant manager. I can give you both of those phone numbers.
Lead:
Oh, wait a minute—did you call the assistant manager?
Phone Staffer Caller:
No, not yet.
Lead:
Oh, sorry. Okay.
Phone Staffer Caller:
Okay. No, I’d be happy to provide contact information so that you can get proper feedback from the source. But you definitely want to probably get in contact with either Samlah, the assistant manager, or Sabeeha, the property manager, so that you coordinate the right time and date for that.
Lead:
That’s great.
Phone Staffer Caller:
And I’d be happy—email as well?
Lead:
Yes.
Phone Staffer Caller:
Her email is: S like Sam, W like water, A like apple, R like Rachel, D like Dan, A like Apple, K like kite @ cmc-management.com.
Lead:
Okay. And how do they spell out their last name? Oh—Samlah. Oh, the email—I got it.
Phone Staffer Caller:
Oh, so you want to read the email back to me just to make sure you have it right?
Lead:
Yeah, yeah, sure. Thank you.
That’s S-W-A-R-D-A-K @ cmc-management.com?
Phone Staffer Caller:
Yes. And her name is Samlah. And her phone number’s…?
Lead:
Yeah.
Phone Staffer Caller:
You can call her at (redacted).
Lead:
Yes, please—the phone number.
Phone Staffer Caller:
(redacted).
Lead:
Yes.
Phone Staffer Caller:
I also want to give you the property manager’s direct phone line and email as well.
Lead:
Oh, that’s perfect. I’m ready.
Phone Staffer Caller:
I think that’s going to be the best. Her email is S like Sam, N like Nancy, O, O, R like Rachel, Z like zebra, A, I—again, the same thing as the last one—@ cmc-management.com.
Lead:
All right.
Phone Staffer Caller:
Shoot her an email as soon as possible. She looks—she’s on those.
Lead:
Okay.
Phone Staffer Caller:
And then the phone number for her direct phone line is—you can always leave a voicemail if you need—(redacted).
Lead:
All right. (redacted). The email is S-N-O-O-R-Z-A-I. Correct?
Phone Staffer Caller:
Yeah. Perfect.
Lead:
And I believe this is her last name—Sabeeha S-N-O-O-R-Z-A-I?
Phone Staffer Caller:
Yes. Perfection. And if you need anything, don’t hesitate. I’m Deedee. I’m here at the front desk.
Lead:
Okay. All right. That’s wonderful. Thank you so much, Nidia. I appreciate the information.
Phone