Type: Power Washing
Lead Grade: Cold – A
Name: Craig (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: The Colony
Intro:
At Phone Staffer, we specialize in outbound marketing for home service companies by connecting with decision-makers through strategic cold calling. In this transcript, our team contacted a Saltgrass Steak House location to introduce professional power washing services offered by one of our clients. After connecting with management, a proposal visit was scheduled for a future date. This approach to cold calling for leads allows home service companies to build relationships with commercial clients, paving the way for new business opportunities. Below is the redacted transcript from this outreach call.
Ai Transcript:
Phone Staffer: Thank you for calling (redacted) in the Colony. It is Chelsea speaking. How may I help you?
Caller: Hey, good afternoon. My name is Jessica. I am a vendor. May I speak to a management?
Phone Staffer: Yes. Can you—I’ll put you on a brief hold.
[Hold music]
Automated System: Thank you for calling (redacted). Someone will be with you shortly. If you’re calling to place a to-go order, you can now place your order online. Go to (redacted).com and click “order now.” Looking for a midday pick-me-up? From flavorful lunch favorites to Texas-sized meals, (redacted) has you covered for lunch daily. Dine in or place your order online for lunch on the go. Visit (redacted).com and click “order now.” At (redacted), quality matters—from breads, soups, and desserts made from scratch daily…
Phone Staffer: Hello. You have a to order?
Caller: Hi, good afternoon. My name is Jessica. Is this the manager?
Phone Staffer: Uh, no. You’re trying to speak to a manager, right?
Caller: I was—I was on hold there.
Phone Staffer: OK. Do you mind if I put you on hold real quick and I go grab them for you?
Caller: Sure, not a problem.
Phone Staffer: Thank you. Alright.
[Hold music resumes]
Automated System: Thank you for calling (redacted). Someone will be with you shortly. If you’re calling to place a to-go order, you can now place your order online. Go to (redacted).com and click “order now.” Looking for a midday pick-me-up? From flavorful lunch favorites to Texas side beef, (redacted) has you covered for lunch—offered daily for dine-in or online for lunch on the go. Visit (redacted).com and click “order now.” At (redacted), quality matters.
Lead: Thank you for holding, this is Nick.
Caller: Hi Nick. Good afternoon. My name is Jessica. Is this one of the managers?
Lead: Yes, it is.
Caller: Oh, hi. I am a vendor for a power washing company. My manager was hoping to drop by for a quick proposal. I only wanted to know if you’re available this Wednesday or Thursday.
Lead: I will not be in until late Wednesday. I will be back Thursday morning though. But the GM will be here Wednesday or Thursday, so you could talk with him also. He would be able to.
Caller: Not a problem. I would love Wednesday morning. Wednesday morning.
Lead: All right.
Caller: Can I get a name so I can put incentives to my manager as well? What’s the name of the GM?
Lead: GM is Craig.
Caller: Greg—is that spelled as G-R-E-V or…?
Lead: No—sorry, Craig. C-R-A-I-G.
Caller: Great. OK. And his last name will be?
Lead: (redacted)
Caller: OK. So, we are a power washing services, sir. What we do is soft and power washing. So if I may ask, what areas do you think need cleaning most of the time? Let’s say your parking walls, the outside, is what we cover.
Lead: So, most of the time it’s the parking lot. We do have a company that does our parking lot and our hoods at the same time.
Caller: And how often do they clean that?
Lead: They do it once a month.
Caller: Once a month, OK. So as you had mentioned, there is someone doing that—I say, what we are about to do is just a proposal. It is without any obligation or whatnot. So if my manager, his name is Mark, will have a great talk with your GM, then