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Cold Calling

Why us?

Type: Power Washing
Lead Grade: Cold – B
Name: Michael (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Lewisville

Intro:

At Phone Staffer, we help home service companies grow by using cold calling strategies to connect with qualified leads. In this transcript, our team reached out to an assisted living facility in search of new power washing opportunities. We successfully identified and collected contact details for the Maintenance Director, who is the decision-maker for these types of services. This is a great example of how outbound marketing for home service companies can open doors for long-term commercial partnerships. Below is the redacted lead information collected during the call.

Ai Transcript:

Phone Staffer Caller:
Thank you for calling the (redacted), speaking. How may I assist you?

Lead:
Hi there, good afternoon. This is (inaudible) washing… How are you?

Phone Staffer Caller:
I’m doing good, thank you so much for asking.

Lead:
I’m actually reaching out regarding a proper washing service for assisted living facilities like yours, and I’m looking for the best person to speak with regarding our service.

Phone Staffer Caller:
As far as facility… I can give you his email address.

Lead:
Oh, yeah. Is he not available?

Phone Staffer Caller:
Oh, okay. Right, yes. I mean by that you can make an appointment with him. You can come in and see him.

Lead:
Okay.

Phone Staffer Caller:
His name is Michael.

Lead:
Michael…? And this is…?

Phone Staffer Caller:
Melissa—this is Wilson.

Lead:
Wilson, W-I-L-S-O-N, right?

Phone Staffer Caller:
Correct.

Lead:
Thank you. And I’m ready for the email, sorry.

Phone Staffer Caller:
Okay, so it is perlmd@silverpointsenior.com. That’s P-E-R-L-M-D @ S-I-L-V-E-R P-O-I-N-T S-E-N-I-O-R dot com.

Lead:
(perlamedy at silverpointsenior.com), right?

Phone Staffer Caller:
Yes.

Lead:
May I know his position, ma’am?

Phone Staffer Caller:
Beg your pardon?

Lead:
May I know his designation there—his position in the company?

Phone Staffer Caller:
He is the Maintenance Director.

Lead:
Maintenance Director, okay. Can I get your name again, sorry?

Phone Staffer Caller:
It’s Loreen.

Lead:
Loreen?

Phone Staffer Caller:
Yes.

Lead:
L-O-R-I-E-N?

Phone Staffer Caller:
Yes.

Lead:
Thank you. And may I know your position there?

Phone Staffer Caller:
I’m the Concierge.

Lead:
OK, thank you so much for this, Loreen. Take care, bye bye.