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Cold Calling

Why us?

Type: Power Washing
Lead Grade: Cold – B
Name: Charles (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: New Orleans

Intro:

“At Phone Staffer, we help home service companies generate leads through effective outbound marketing strategies. In this call, our team reached out to a commercial property in an effort to connect with the facility manager about professional power washing services. By securing the right contact information, we took an important step toward helping our client expand their customer base. This is a prime example of how outbound marketing for home service companies can drive new business opportunities. Below is the redacted information from the call to ensure privacy.”

Ai Transcript:

“`
Phone Staffer:
Thanks for calling (redacted). For Hotel Music Hall press 1.
Plans for (redacted) Restaurant press 2.
Plans for (redacted) Restaurant press 3.
Plans for (redacted) Music Hall press 4.
Plans for rooftop (redacted) Restaurant press 5.
Plans for Group and Catering Sales press 6.
Or press zero so that we can pick up the phone.

**Phone ringing**

Guest Services at (redacted), how can I help you?

Caller:
Hi, how are you?

Phone Staffer:
I’m great, how are you?

Caller:
Good, so good, thank you for asking. My name is Emily, and I’m with (redacted).
I’d like to ask … I would like to know when would be the best time to meet their manager,
the one who manages the maintenance, like the fire wash in the facility.

Phone Staffer:
I don’t have—our engineer is Charles. I can give you his email,
so you can email him and try to set up a scheduled time for that.

Caller:
Oh, so what’s the best email we could send them our information, please?

Phone Staffer:
Yes, it’s going to be Charles.

Caller:
Did you say Charles?

Phone Staffer:
Yes, ma’am. (redacted).

Caller:
So, trying to correct me if I’m wrong, please, it would be Charles,
C-H-A-R-L-E-S dot (redacted) dot com.

Phone Staffer:
That is correct.

Caller:
And his name would be Charles (redacted), the manager?

Phone Staffer:
That’s correct.

Caller:
And the name of the business would be (redacted)?

Phone Staffer:
That is correct.

Caller:
We could reach him at the 1180, the last four digits? One-one-eight, zero?

Phone Staffer:
That is correct, uh-huh.

Caller:
Okay. So is it K-I-K-I?

Phone Staffer:
That’s correct.

Caller:
Okay. So is it K-I-K-I?

Phone Staffer:
Yes.

Caller:
Okay. So you command this person to log… Thank you so much for this information.

Phone Staffer:
You’re welcome.

Caller:
We’ll try to email him then. Thank you. Have a great day.

Phone Staffer:
Thank you.
“`