Type: Power Washing
Lead Grade: Cold – C
Name: Angela (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Alabaster
Intro:
“At Phone Staffer, we specialize in outbound marketing for home service companies, helping them connect with potential clients through cold calling. In this transcript, we reached out to a property management office in Alabaster to introduce power washing services. While the property currently uses in-house maintenance, we were able to provide contact information for future opportunities. This interaction highlights the value of cold calling for leads, even when immediate sales aren’t guaranteed. Below is the redacted information from the call to protect individual privacy.”
Ai Transcript:
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**Phone Staffer Caller:** Thank you for calling (redacted)! We value your time and will be with you promptly. This call may be recorded for quality assurance and training purposes.
If you are interested in learning more about renting one of our beautiful homes, please press 1.
If you are a resident and need to place a routine maintenance request, please press 2. Did you know you can visit the resident portal to submit a request online?
If you are a resident with a maintenance emergency, please press 3.
If you need to get in contact with a courtesy officer, please press 4.
If you are a vendor or have a question for the office staff, please press 5.
Good morning, this is (redacted), this is Angela, how may I help you?
**Lead:** Hi there, Angela!
**Phone Staffer Caller:** Morning!
**Lead:** Yes. So, this is Al with (redacted). Angela, how are you doing?
**Phone Staffer Caller:** I’m good, how are you?
**Lead:** Awesome! I’m doing great. I’m currently having coffee. Angela, have you had your morning coffee yet?
**Phone Staffer Caller:** Yes!
**Lead:** That’s great, that’s great.
Yes, Angela, I just wanted to touch base with you guys because we’re working on the area this week and the following weeks. I just want to check when would be the best time for us to drop by your office to speak with the property manager?
**Phone Staffer Caller:** Um, about our maintenance?
**Lead:** Yes, yes, because we’re doing power washing on commercial properties in the area. My project manager would like to drop by for a quick meeting to introduce us.
**Phone Staffer Caller:** Well, we—our maintenance team does our pressure washing, so we have had a lot of people drop off bids and stuff, but we never use outside vendors, we use our own guys.
**Lead:** Oh. Oh, okay, okay. I totally understand that, Angela.
Um, yeah, at least we could, you know, introduce our, um, services, and in case you need some backup sometime later, then at least you’ll have your reference.
**Phone Staffer Caller:** You can send me an email.
**Lead:** Yeah, let me give you my email address.
**Phone Staffer Caller:** Okay.
**Lead:** Yes, yes. It’s going to be Angela. (redacted).
**Phone Staffer Caller:** Uh-huh.
**Lead:** And S as in Sam—T as in Paul—
**Phone Staffer Caller:** Okay.
**Lead:** M as in Mary.
**Phone Staffer Caller:** Okay.
**Lead:** Okay, so is it AngelaAngela.(redacted) as in L, A-C-W-E-L-L as S for Sam, P for Paul, M for Mike dot com, is that right?
**Phone Staffer Caller:** Yes, that’s correct.
**Lead:** Okay.
Alright, and by—uh, Angela, do you mind me asking what’s your position at the property?
**Phone Staffer Caller:** Assistant Property Manager.
**Lead:** Assistant Property Manager. Gotcha, gotcha.
And, uh, I just need to verify—this is for (redacted), right?
**Phone Staffer Caller:** That’s correct.
**Lead:** Okay, and, uh, are you guys still at (redacted)?
**Phone Staffer Caller:** Yes, that’s correct.
**Lead:** Okay, awesome, and, uh, is this a good contact number for you guys?
**Phone Staffer Caller:** If the one that you called, that’s the right number, yes.
**Lead:** That’s the one