Type: Power Washing
Lead Grade: Cold – C
Name: Matthew (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Charlotte
Intro:
At Phone Staffer, we specialize in home service lead generation by reaching out to potential clients through outbound cold calling. In this call, our agent connected with a property manager in Charlotte, North Carolina, representing a local property management company. Although the contact did not have an immediate need for power washing services, they requested more information to keep on file for future consideration and potential vendor listing. This transcript highlights how cold calling for leads can still position a home service company for future business, even when the need is not immediate. Below is the redacted information from the call to respect privacy.
Ai Transcript:
Phone Staffer Caller:
Next Level Property Management. Hi, good day. This is Kim. How are you?
Lead:
Hi Kim. Hi, yeah, I’m calling from the (redacted) powerwashing services. Do you know who I could speak to in terms of power washing?
Phone Staffer Caller:
Oh, that would be myself. If you like, I can give you our email address and you can send some information, and we can put you on our vendor list to contact when we need power washing services.
Lead:
Oh yes, that would be perfect. Yes, please.
Phone Staffer Caller:
Okay, the email address is nextlevelrenting — all one word — nextlevelrenting@(redacted).
Lead:
And if you don’t mind, just so I could address you properly on the email?
Phone Staffer Caller:
Yeah, you can just put it to Matthew — M-A-T-T-H-E-W.
Lead:
Right. And the last initial or whatever you’d prefer?
Phone Staffer Caller:
Yeah, my (redacted), but just Matthew is fine. That will do.
Lead:
Okay. And yeah, since I got you — thank you so much, of course, Matthew. So, this is very much (redacted). Is this also the best phone to reach you? Just because I write the one in a loop?
Phone Staffer Caller:
Yes.
Lead:
And did I get the correct address for you guys? Just thought I could also have it confirmed in the email: (redacted) Road, Suite Number (redacted), Charlotte, North Carolina (redacted)?
Phone Staffer Caller:
Yeah, that’s fine.
Lead:
Thank you so much, Matthew. Just wondering though — when do you usually do the power washing?
Phone Staffer Caller:
We typically don’t. We only have a few properties locally, so we don’t usually. It doesn’t mean it won’t change, but we don’t have a regular schedule. It’s just if ever we need it.
Lead:
Well basically just whenever a need arises — that’s the only time that you do power washing?
Phone Staffer Caller:
Yeah, that’s correct.
Lead:
I see. Are there specific areas that you usually focus on in terms of power washing — like maybe patios, sidewalks?
Phone Staffer Caller:
Well really, yeah — usually just the house. Or like the exterior of it.
Lead:
Correct, yeah. The whole exterior. Got it. Thank you so much, Matthew. Oh, one last thing, if you would allow me to ask — just so I can also include it within the email for better reference — if you don’t mind me asking, your designation — manager, property manager?
Phone Staffer Caller:
Yeah, property.
Lead:
Got it, thank you so much. Well, I just thought I could also explain the very reason for my call. Matthew, do you have like just two more minutes, maybe?
Phone Staffer Caller:
Sure.
Lead:
One of my project managers is actually going to be in the area. That’s actually why I called — to ask permission if maybe you could be available sometime the second or third week of this April — just ten to fifteen minutes — so maybe we could visit, and they can give you a free proposal.
Phone Staffer Caller:
We don’t have anything scheduled. Like I said, we don’t have anything on a schedule. It’s just whenever we would need it, we would want to do it.
Lead:
I see. But you have not been doing the power washing very often, it’s very infrequent?
Phone Staffer Caller:
Yeah, it’s infrequent.
Lead:
Got it. So just to confirm — go ahead and send some information. Like I said, we’ll