Type: Power Washing
Lead Grade: Cold – C
Name: [Collection] (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Katy
Intro:
At Phone Staffer, we help home service companies get more leads through strategic outbound marketing, including cold calling. In this transcript, one of our agents contacted a local concrete coating business in Katy, Texas to offer professional power washing services. Although the decision-maker wasn’t available, the assistant agreed to receive our client’s service proposal via email—an important first step in the home service outbound lead generation process.
This call illustrates how outbound efforts like cold calling for leads can begin the conversation and build pipelines for home service companies. Below is the redacted transcript to protect personal and business privacy.
Ai Transcript:
Phone Staffer Caller:
Because calls may be monitored or recorded for quality and training purposes for sales, please hold. For accounting, press two.
Phone Staffer Caller:
(redacted), this is Claudia, how can I help you?
Lead:
Hi Fatima, this is Doza. Thank you so much for answering my call. Good morning. How was your day?
Phone Staffer Caller:
Good. How can I help you?
Lead:
Oh, that’s great to hear, ma’am. I’m just reaching out to speak with your property manager or the assistant manager, by any chance?
Phone Staffer Caller:
They’re not available at this moment. I can take a message.
Lead:
Oh, that’s bad for me. Oh yeah, of course. I’m just looking for permission—I’d like to ask permission for a moment if we could drop by into the office and leave a proposal regarding our power washing services. Would that be okay?
Phone Staffer Caller:
Okay, ma’am.
Lead:
I was going to ask—is it okay to ask for the email address of the person in charge so I can send our information through their email?
Phone Staffer Caller:
You can send it to my email. It’s Claudia — C-L-A-U-D-I-A — at (redacted) dot com.
Lead:
Okay, that is Claudia at (redacted) dot com, right?
Phone Staffer Caller:
Mm-hmm. Yes.
Lead:
Thank you, Claudia. May I know what your manager’s name is, please?
Phone Staffer Caller:
No, you can just know my name — it’s Claudia. I’m the assistant.
Lead:
Oh, that’s perfect. Sorry, is it okay if I ask your last name?
Phone Staffer Caller:
No, it is not.
Lead:
That’s alright. (redacted) were located at (redacted), Texas (redacted), right?
Phone Staffer Caller:
Mm-hmm.
Lead:
Claudia, I just want to ask you this really quick question — Are you employed when it comes to decision-making of your power washing?
Phone Staffer Caller:
No, I’m not. But as I said, you can send me an email.
Lead:
Okay sure, no worries. I’ll just go ahead and send the email. Do you think I’d be able to talk to the decision-maker by any chance this afternoon or next week?
Phone Staffer Caller:
No, you would not. If they are interested, they’ll give you a call.
Lead:
Okay, perfect. That’s definitely great. Claudia, thank you so much for your assistance, and I hope you have a good Friday ahead. Happy weekend.
Phone Staffer Caller:
You too. Bye bye.
Lead:
Thank you.