Type: Power Washing
Lead Grade: Cold – C
Name: Kim (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Katy
Intro:
At Phone Staffer, we specialize in outbound marketing for home service companies, helping them connect with property managers and homeowners to offer valuable services like power washing. In this cold call, our team reached out to a leasing office at an apartment complex in Katy, Texas, to request permission to submit a service proposal for power washing the property. The leasing agent provided contact information for the property manager and suggested following up by email due to their busy schedule.
This is a great example of how cold calling can be an effective tactic for home service outbound lead generation, especially when approaching multi-unit properties. Below, you’ll find the redacted transcript from this interaction.
Ai Transcript:
Phone Staffer Caller:
Thank you for calling (redacted). If you are interested in renting an apartment and would like more information, press 1.
If you are a current resident or need to speak to the Leasing Office, press 2.
Please hold for the next available agent. This call will be recorded for quality and training purposes.
Thank you for calling (redacted), Alley speaking. How may I help you?
Lead:
Well there, Alley! Thank you so much for answering my call. This is Papa. How are you?
Phone Staffer Caller:
I’m good, thank you. How are you?
Lead:
I’m doing fine. Thank you so much for asking — excited for the weekend, of course!
Phone Staffer Caller:
Sorry — hi, Leah?
Lead:
Hi – I’m just striking out. I’m looking to speak with your property manager or assistant manager, if they’re available.
Phone Staffer Caller:
Let me see if they’re available. I know both of them are a little occupied at the moment. Who’s calling again, and what company?
Lead:
Oh, of course. I am from a power washing company and my name is Beta.
I would like to ask their permission if we can drop by your property and provide some proposals. So yeah, that’s why I am reaching out.
Phone Staffer Caller:
I can go ahead and give you the email for them. Whenever you’re ready.
Lead:
That’s perfect, Alley. Yeah, I’m ready now.
Phone Staffer Caller:
Okay, it’s going to be thematics@quartarra.com — that’s Q-U-A-R-T-E-R-R-A dot com.
Lead:
Thank you. And may I know what’s your manager’s name, Alley?
Phone Staffer Caller:
Yeah, her name is Kem.
Lead:
Kem. And what’s the last name of Kem, please?
Phone Staffer Caller:
(redacted)
Lead:
Oh, I’m sorry. I heard it as (redacted). I’m very sorry! Alley, are you the assistant?
Phone Staffer Caller:
No, I’m not the assistant. I am the leasing agent.
Lead:
OK, perfect. Alley, (redacted) is located at (redacted), Texas (redacted). Am I right?
Phone Staffer Caller:
Correct.
Lead:
Thank you. Alley, what do you think would be the best time to catch Kem on the phone?
Phone Staffer Caller:
It’s better if you contact her by email. She’s always kind of busy, running around doing other things, so it’s always best to get her by email.
Lead:
Oh, I see. I understand. OK. Sure, no worries. I’ll be sending our email information through to Kem and we hope to receive a response from her, of course.
Phone Staffer Caller:
Yes, ma’am.
Lead:
OK. Thank you, Alley. Thank you so much. And I hope you have a good Friday, and of course, enjoy your weekend.
Phone Staffer Caller:
You too. Thank you. Bye-bye.