Type: Power Washing
Lead Grade: Cold – C
Name: Monica (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Lewisville
Intro:
At Phone Staffer, we help home service companies get more leads through cold calling and strategic outbound marketing. In this interaction, our team reached out to a leasing agent at a multi-family property in McKinney, Texas, to introduce our client’s power washing services. Although the agent wasn’t authorized to make booking decisions, she provided direct contact details for the property manager, allowing us to follow up via email for a no-obligation proposal.
This is a great example of how outbound for leads can open doors for home service businesses, even when initial conversations don’t result in an immediate appointment. Below is the redacted transcript of that lead generation call.
Ai Transcript:
Phone Staffer Caller:
Thank you for calling (redacted) Apartments. This call may be recorded. Please press 1 to continue. Please press 1 to continue. Please press 1 to continue.
Phone Staffer Caller:
Thank you for calling (redacted). This is Hemara. How can I help you?
Lead:
Hi Hemara! What a lovely name! Good afternoon to you! This is Raj with (redacted). How are you?
Phone Staffer Caller:
I’m good. How are you?
Lead:
That is great to hear! I’m doing good too. Thank you so much for asking.
I’m actually reaching out regarding our power washing services for apartment complex and I’d like to take this opportunity because one of our Project Managers is just in the area right now. He is visiting properties and providing proposals, so we wanted to know if he can drop by sometime next week or this week.
Don’t worry, no obligation, no commitment. We’d just love to touch base and provide a proposal for our power washing services.
Phone Staffer Caller:
Sure. Is there any possible way that he can send that through our email?
Lead:
Yes, yes, I can do that. I can send you a confirmation of our visit if that’s ok with you.
By the way, are you the Manager there?
Phone Staffer Caller:
I’m not!
Lead:
Are you authorized to book an appointment on behalf of the Manager?
Phone Staffer Caller:
No, I’m not really. I’m a leasing agent.
Lead:
A Leasing Agent! That’s totally fine.
At what time will the Manager be available for the call back?
Phone Staffer Caller:
I’m not sure if she’s actually in a meeting right now. I don’t know how long it’s going to take.
We’ll close the office at 6, and it’s already 5, but I can give you her email and then you can email her.
Lead:
Yes, please, thank you so much. I’m ready for the email.
Phone Staffer Caller:
Perfect, it’s going to be (redacted)@(redacted).com
Lead:
Ok, thank you for that. May I know her name?
Phone Staffer Caller:
Her name is Monica.
Lead:
Monica. Ok, is she the property manager?
Phone Staffer Caller:
She is.
Lead:
Thank you so much. And how about her last name?
Phone Staffer Caller:
I know it’s (redacted) but I don’t know how to spell the name. Give me a second…
It would be F, R, A, Z, I, E, R
Lead:
Thank you so much for that.
May I know your name again?
Phone Staffer Caller:
It’s Guiomara.
Lead:
Can you spell that out for documentation purposes?
Phone Staffer Caller:
G.U.I.O.M.A.R.A.
Lead:
I really like your name. And you’re the leasing agent, right?
Phone Staffer Caller:
Yes.
Lead:
Ok, I’ll take note of that and I might call you maybe sometime this week to follow up.
Phone Staffer Caller:
OK.
Lead:
Thank you.
Phone Staffer Caller:
Perfect. Thank you.
Lead:
Bye-bye.