Type: Power Washing
Lead Grade: Cold – C
Name: Ally (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Round Rock
Intro:
At Phone Staffer, we specialize in outbound marketing for home service companies, helping them generate high-quality leads through cold calling. In this call, we reached out to a property management company in Austin to introduce our client’s power washing services. After speaking with a representative, we gathered the appropriate contact information to follow up with the maintenance team. This interaction highlights how cold calling for leads can help home service businesses connect with key decision-makers and secure future opportunities. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
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Phone Staffer Caller: Thank you for calling the Austin Office of (redacted). For 24-hour information, please visit our website at (redacted). If you know the extension of the person you are trying to reach, you may dial it at any time. For a dial-by-name directory, press 9.
If you own a property that we manage and wish to speak to your Property Management Team, press 1.
If you own an investment property and are interested in our management services, press 2.
For our leasing department, press 3.
For maintenance, press 4.
Otherwise, press 0 and the first available associate will answer.
This call may be recorded for quality and training purposes.
Thank you for calling (redacted). How can I help?
Lead: Hi, this is Chris from (redacted) Power Wash line. We are actually doing a touch-base around your area because my property manager is in there. When is the best time for us to drop by at your office?
Phone Staffer Caller: Let me see if I can get somebody from maintenance because I think I have to connect you with somebody from our department. So let me just put you on hold real quick and they’ll be right back, okay?
Lead: Sure, sure, that would be great. Thank you.
Phone Staffer Caller: Alright, thank you.
(phone hold)
Phone Staffer Caller: Hi, thank you for waiting. I was trying to contact Allie. She’s one of the people we have from our maintenance team, but she’s not picking up. Would you like me to provide you with her number, or I can leave her a message and have her call you back?
Lead: Sure, sure, thanks. Allie is the maintenance manager?
Phone Staffer Caller: Not the manager, but she’s one of the people that works in that department, and I’m pretty sure she would be able to help.
Lead: Okay, got it. Alright, thank you so much. Do you happen to have her number or like her email so that I can send her our company’s profile through there?
Phone Staffer Caller: Yeah, give me a sec here, and yeah, let me know when you’re ready.
Lead: Whenever you’re ready.
Phone Staffer Caller: Okay, so first letter is A, like Allie. T for Thomas, R like Robert, E for Elephant, J like John, O like Ocean, at (redacted).
Lead: That would be at (redacted), right?
Phone Staffer Caller: Exactly, that’s right.
Lead: Thank you so much. And the spelling of her name would be A-l-i-e? Or how do you spell it?
Phone Staffer Caller: Yeah, she usually spells it, I believe A-double-L-Y.
Lead: Got it. Thank you so much. And I do apologize, I wasn’t able to get your name at first.
Phone Staffer Caller: Oh, no worries. Yeah, I’m Caesar, just like the salad. C-e-s-a-r.
Lead: Got it. Thank you so much, Caesar.
And so, I wanted to confirm the name of your business would be (redacted), and the best callback number is still the same, the one that ends in (redacted), correct?
Phone Staffer Caller: Yeah, that would be correct. (Redacted) is the owner, actually what people know as the name, well, not the official name, but the branch. We are (redacted).
Lead: (Redacted), that’s right. Thank you so much for that information.
And your address, are you still at (redacted), correct?
Phone Staffer Caller: That would be right, yes.
Lead: Thank you so much.