Type: Mortgages
Lead Grade:
Name: Richard (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Brandenton
Intro:
At Phone Staffer, we specialize in generating leads for home service companies through effective cold calling. In this particular call, we connected with the homeowner to discuss a mortgage rate reduction service at their property in Bratton, Florida. The homeowner expressed interest in learning more about refinancing options and scheduled a follow-up appointment for their spouse to review potential savings.
This example highlights the effectiveness of cold calling for leads, not only in the mortgage industry but also for home services like HVAC, roofing, and more. If you’re a home service company looking to improve your outbound lead generation and get more leads through targeted cold calls, this approach can significantly boost your business outreach. Below is the redacted information from the call to respect individual privacy.
Ai Transcript:
**Phone Staffer Caller:**
Hi, I’m looking for Mr. (redacted).
**Lead:**
He is not in this number at the moment, but I am a very good contact for him.
**Phone Staffer Caller:**
Who are you calling from?
**Lead:**
My name is Chris with (redacted) Mortgage. This is about the existing mortgage.
**Lead:**
Oh, okay. Yes, I’m the confiner in the mortgage. I’m Giselle.
**Phone Staffer Caller:**
Oh, I’m sorry. You’re cutting it out, ma’am. Can you say that again, please?
**Lead:**
I’m sorry. I’m my confiner in the mortgage.
**Phone Staffer Caller:**
Oh, well, I just want to say good morning, all right, but my name is Chris, ma’am.
We’re actually just calling all the homeowners in this area, (redacted) Lane. We’re looking after the neighborhood. Actually shows here that you currently have a loan in a very very high 6.75% interest rate. Is this accurate?
**Lead:**
I think so, yes.
**Phone Staffer Caller:**
Yes, this is the reason why we’re calling you, Giselle, because our loan managers, our loan officers have brought this to my attention to actually rate Richard because the 6.75% interest rate is actually an old interest rate from an old market compared to what’s come up in the market now, which is dramatically lower.
And we’re actually just reaching out to you so that you could listen to our loan managers, how they calculate the best rate and the savings they can get for you every month, and extremely lower down your 6.75% interest rate.
Giselle, you’re currently at (redacted) Lane in (redacted), Florida, right?
**Lead:**
That’s correct.
**Phone Staffer Caller:**
Would you happen to have… because I’m going to share all these details to one of our loaning officers. They will actually call you both back at a better time so they can speak to you both to actually just reach out and hear them out. What they have to offer.
Do you have, like, an available time, let’s say, tomorrow in the morning, probably?
**Lead:**
Yes, the best time for both of us is the evenings.
**Phone Staffer Caller:**
Evening. How about about 5 p.m. tomorrow? Would that be possible?
**Lead:**
Do you think that 6 p.m. would be better? Either. I live upstairs, so 5 p.m. might be… but you can call him at 6 p.m. You can call him at 5, that’s okay.
**Phone Staffer Caller:**
5 p.m. Can we call him at this same number? (redacted)?
**Lead:**
No!
**Phone Staffer Caller:**
What would be the best number to ring him back on?
**Lead:**
Yes. Give me the new number.
**Phone Staffer Caller:**
Sure. Thank you. No problems, Giselle. Appreciate it. 941?
**Lead:**
Okay, give me one moment please. 941?
**Phone Staffer Caller:**
548.
**Lead:**
Okay, 941 548.
**Phone Staffer Caller:**
8948.
Let me just read this back. So, 941 548 8948, correct?
**Lead:**
That’s right.
**Phone Staffer Caller:**
He’s also the same as you, as a part of the mortgage, correct?
**Lead:**
Absolutely.
**Phone Staffer Caller:**
All right. So, I’m going to schedule it because our loan officers are actually tight on their schedule too. I’m going to ask them to call him tomorrow after five, probably at five so they can talk to him.
And it would be