Type: Mortgages
Lead Grade:
Name: Nelson (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Dallas
Intro:
At Phone Staffer, we assist home service companies in generating leads through effective cold calling strategies. In this particular call, we reached out to a homeowner in Dallas, Texas, regarding potential interest rate reductions on their existing FHA loan. The homeowner confirmed the details of their mortgage and expressed interest in learning more about new rates. We scheduled a follow-up call with a loan officer to further discuss how they could lower their interest rate and save on monthly payments. This transcript highlights the power of outbound lead generation, and how utilizing cold calling can secure valuable appointments for home service-related needs such as loan consultations.
To protect privacy, personal details have been redacted.
Ai Transcript:
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Phone Staffer Caller: Um, hello… Is this Nelson?
Lead: Yes.
Phone Staffer Caller: Uh, good day man. Uh, my name is Chris with (redacted). Uh, I’m simply calling because, ah, our record shows that you’ve got a FHA Loan with a massive 6.75 interest for your mortgage. Is this still correct?
Lead: Yes.
Phone Staffer Caller: Um, that’s the only reason why we’re calling you, um, Nelson, because, ah, we’re currently calling all the homeowners here in (redacted)-Dallas, Texas-and our loan officers saw that you’re still using the old interest rate. Uh, that’s why it’s still very high compared to the latest one out there. And, um, um, since you’ve got all these details with me man, I’m going to give all this um, details to, um, our loan managers.
Phone Staffer Caller: They will call you back at a later time so they can discuss with you the latest rates over the phone and how to tremendously lower your interest so you can save some money off your mortgage every month. Uh, would you happen to have any time later this afternoon, like 5 p.m. onwards to take a phone call?
Lead: Yeah, that’s fine.
Phone Staffer Caller: Right. Got it. And, uh, this is the best number that they can ring you back on. Right?
Lead: Yes.
Phone Staffer Caller: Okay. So uh, Nelson, uh, five five thirty. Would I be fine with you?
Lead: Yeah that’s fine.
Lead: Oh, what is the name of the bank? Or this uh, loan? Or the, uh…
Phone Staffer Caller: Yeah, um, yeah, I’m calling from (redacted). We are actually based off of Miami. We are the ones, um, we are the ones reaching out to all the home owners here in (redacted).
Lead: Gotcha.
Phone Staffer Caller: Alright. Okay. And also man um, just to make sure. The address we got here for you is (redacted). Right?
Lead: Yes.
Phone Staffer Caller: Okay, got it. You posted it down, too. And, um, can I ask how much your um total loan amount for the house is? Just a range.
Lead: Uh the uh. Like around $200, $300 maybe? The, uh, what was the loan amount to begin with or what I currently own?
Phone Staffer Caller: Yeah. Or what you currently owe?
Lead: The total amount of what you currently owe. Uh, it’s…. I think it’s maybe like $65,000? Something like that.
Phone Staffer Caller: So, that’s the, um, that’s the amount left? $65k?
Lead: Correct. Correct.
Phone Staffer Caller: Alright. Got it. And uh, how much was um… how much was it that you owe to begin with around how much?
Lead: Oh, sorry. You broke up. Say that again?
Phone Staffer Caller: Yeah? Um, how much was the total amount when you started with?
Lead: Uh, $115k, I think.
Phone Staffer Caller: $115k. Got you, man. Alright, and also, Nelson, um, since one of our managers will be calling you 5-5-30 later this afternoon, they will actually send you a confirmation email to confirm that you’re around because we don’t want to waste your time. What’s your best email address?
Lead: It’s, um, (redacted).
Phone Staffer Caller: Okay, so that’s (redacted), your last name, then N for your first name. Seventy-nine?
Lead: Yeah, 1978.
Phone Staffer Caller: Oh, 1978. Okay, got it. Uh huh. That’s