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Cold Calling

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Type: Mortgages
Lead Grade:
Name: Luis (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Fort Myers

Intro:

At Phone Staffer, we ensure effective home service lead generation through targeted cold calling solutions. In this particular interaction, a homeowner in Fort Myers was contacted regarding potential mortgage rate reductions. While they expressed interest in a follow-up call to review their current interest rate, this conversation highlights an important aspect of outbound lead generation—building initial interest for follow-up services. This is a prime example of how outbound lead generation can spark valuable leads and future business opportunities. If your home service company is looking to get more leads through cold calling, utilizing a structured approach can be instrumental in reaching prospective clients. Below, you’ll find a redacted version of the call details for privacy protection.

Ai Transcript:

Phone Staffer Caller:
Hello, I’m looking for, uh, Louise, please.

Lead:
Yeah, what’s this?

Phone Staffer Caller:
Uh, this is, Chris, uh, with (redacted). We’re currently just calling all the homeowners in this area, Marquette Boulevard.

Lead:
Okay.

Phone Staffer Caller:
And, um, our record shows that you currently have an FHA loan at a massive 6.75 interest rate. Is this accurate?

Lead:
Uh, go to file. Yeah, I got it, man.

Phone Staffer Caller:
Based on these records, that’s the reason why we’re calling because, um, our loan officers saw that you’re still stuck in an old interest rate. That’s why it’s through the roof, 6.75 compared to the latest rates that’s come out of the market. Since I’ve got all this info with me, Louise, I’m going to share these details with our loan managers, our loan officers, and they will be calling you back at a later time so they can share, um, a lower rate with you and the process, and how much money every month you can save on your mortgage.

Uh, you’re currently at (redacted) Marquette Boulevard, Fort Myers. Is this correct?

Lead:
Mm-hmm.

Phone Staffer Caller:
Alright, and, uh, would you happen to have, like, um, any time available, let’s say tomorrow, so they can call you back? Between nine to five?

Lead:
Sure.

Phone Staffer Caller:
I’m sorry?

Lead:
Sure.

Phone Staffer Caller:
Yeah, uh, can you give me a specific time so I can put it out in, uh, in our calendar here?

Lead:
Uh, it’s kind of hard. They could call me any moment. I just normally do it on the day I’m in my office.

Phone Staffer Caller:
Um, I see. So, uh, but, uh, just give me an idea, though. Um, would it be probably best in the morning times, or, uh, late in the afternoon?

Lead:
Nah morning, morning is fine. Morning is fine.

Phone Staffer Caller:
Gotcha. And, uh, this is for, um, Louise Melendez, correct?

Lead:
Mm-Hmm.

Phone Staffer Caller:
And this would be the best number they could call you back at, the number I dialed?

Lead:
Yep.

Phone Staffer Caller:
Right. And, um, also can you give me a little bit of a heads up on how much your total loan amount is? Just, uh, roughly around like…

Lead:
Probably probably 250, 250.

Phone Staffer Caller:
Got it. Alright, I’ve got all this info, um, I’ve got all this info, Louise, please do expect that call from one of our loan managers. I have noted down the time, probably in the morning. They will call to discuss the latest rates and the savings you can make per month on your payments. But I just wanted to say this, it is no obligation. Because even if it doesn’t make sense now, they can keep an eye out for better rates for you after the call. Sound good?

Lead:
Okay, thank you.

Phone Staffer Caller:
Alright, and by the way, I just wanted to confirm this, is this your updated email address? (redacted) at Gmail?

Lead:
Mhmm.

Phone Staffer Caller:
Alright, got it. Well, thank you, Louise, um, just wait for the call tomorrow morning from one of our loan managers. My name is Chris, uh from (redacted), okay?

Lead:
Thank you.

Phone Staffer Caller:
Alright, bye now.