Type: Mortgages
Lead Grade:
Name: Angel (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Homestead
Ai Transcript:
Here’s the cleaned-up transcript with the required redactions:
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**Phone Staffer Caller**: Hello, oh my, is this Angel?
**Lead**: Yeah, hi.
**Phone Staffer Caller**: My name is Chris from (redacted). We’re calling all the homeowners of the area Southeast Seventh Place. Records show here that you currently have an FHA loan, right?
**Lead**: That’s right.
**Phone Staffer Caller**: That’s the reason why we’re calling, Angel, because based on these records, we saw that we can help you refinance your current mortgage and tremendously lower this 6.75% interest rate. Now, what I can do is I just need to ask you—Angel, do you have an available time tomorrow between 9 to 5 so that one of our loan officers can actually call you and calculate the best rate and savings that we can get you?
**Lead**: I can’t right now because I’m a police officer, so my hours are really bad. But I’ll tell you what—I will reach out to you the second I have availability. I’m going to be working all this week, all night, even on Thursdays or Fridays—it doesn’t matter. Probably Monday will give you the best date.
**Phone Staffer Caller**: Okay. What time would be best on Monday, between 9 to 5?
**Lead**: Where are you guys located?
**Phone Staffer Caller**: Miami.
**Lead**: Yeah, but where in Miami?
**Phone Staffer Caller**: Well, actually, the office in Miami is our main office. I’m dialing from an offshore account; I’m in Jersey right now, but our office is in Miami.
**Lead**: Nice. Yeah, I just got an order, so I’m sorry if I seem distracted.
**Phone Staffer Caller**: Not a problem. Well, I don’t want to waste too much of your time, Angel, since you’re probably busy. But if you could give me a time, probably on Monday between 9 to 5, I’ll have one of our loan managers reach out to you around that time.
**Lead**: Yeah, so I’m good. Let’s try for 10 o’clock on Monday.
**Phone Staffer Caller**: Monday at 10, okay. And I just wanted to confirm, is this still the best email address for you: (redacted)8461@gmail.com?
**Lead**: No, try (redacted)519@gmail.com.
**Phone Staffer Caller**: Okay, what was that again, Angel?
**Lead**: (redacted)519@gmail.com.
**Phone Staffer Caller**: Alright. And lastly, before I let you go, what is your total loan amount? I know it’s probably not on top of your head, but can you give me a ballpark figure?
**Lead**: I owe like 309, 310k.
**Phone Staffer Caller**: Okay, got it. Alright now, Angel, here’s what I’m going to do: One of our loan managers will call you this coming Monday around 10 in the morning to discuss the best rate we can get you because this 6.75% is definitely a killer. We’ll talk to you then, alright?
**Lead**: Sounds good.
**Phone Staffer Caller**: Hey, have a nice day, man. Have a nice weekend. We’ll talk to you later. Bye for now.
**Lead**: Bye.
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