Type: Mortgages
Lead Grade:
Name: Viceldo (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Jacksonville
Ai Transcript:
**Phone Staffer Caller**: We’re calling all the homeowners in this area, **(redacted)** Dawn Avenue. Our record shows you have an FHA loan with a 6.75% interest rate. Is this correct?
**Lead**: Yes.
**Phone Staffer Caller**: We’re calling, **Mr. (redacted)**, because based on these records, we saw that we can help you refinance your current mortgage and tremendously lower that 6.75% interest, because that’s a killer. Now, **Mr. (redacted)**, I just wanted to ask if you have any available time tomorrow between 9 AM to 5 PM because one of our loan officers will be calling you, so we can calculate the best rate and the savings we can get. Do you have an available time tomorrow?
**Lead**: Between what did you say? Between 9 to 5?
**Phone Staffer Caller**: Yeah, just make a call to me and see what I can do about it. You know, I’ll be busy, but you know, I can make it happen.
**Phone Staffer Caller**: Right, um, can you just give me a specific time? We just don’t want to catch you whenever you’re busy, sir. Like probably the morning?
**Lead**: I mean, probably in the morning, but of course, just as long as they don’t call me with a spam number because that’s what I don’t answer.
**Phone Staffer Caller**: Okay, right, right, because I get too many spam calls.
**Lead**: Yeah, yeah, I understand and I respect that, **Mr. (redacted)**. So, the best number to call you back on is **(redacted)**, right? This is your number, correct? Hello, **Mr. (redacted)**, are you there? Hello, **Mr. (redacted)**, can you hear me? Hello, **Mr. (redacted)**, can you hear me?
**Lead**: Yeah, I can hear you now. I thought I lost you, sir. Can you hear me now?
**Phone Staffer Caller**: Yeah. Alright, got it. So, **Mr. (redacted)**, this is your number, right **(redacted)**. This is the best number to call you back on, correct?
**Lead**: Yeah, correct.
**Phone Staffer Caller**: And how much is your total loan amount?
**Lead**: Like roughly around 200-300, maybe 300.
**Phone Staffer Caller**: Let’s just say around 300, right?
**Lead**: Really? Yeah.
**Phone Staffer Caller**: Okay, got it. And is this also your best email address, **(redacted)**?
**Lead**: What? Is this enough?
**Phone Staffer Caller**: Your email address shows here on your record is **(redacted)**. Is that the right email address?
**Lead**: No, it’s not.
**Phone Staffer Caller**: Okay, can I ask for your email address, please?
**Lead**: Just give me a call and I’ll answer the phone tomorrow.
**Phone Staffer Caller**: Sorry, no problem. So, tomorrow in the morning, right? Probably 10 in the morning, is that okay?
**Lead**: Alright, **Mr. (redacted)**.
**Phone Staffer Caller**: Gonna be fine. Thank you for your time. You have a wonderful day, sir.
**Lead**: Alright, we’ll talk to you later.
**Phone Staffer Caller**: Bye-bye.
**Lead**: Bye.