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Cold Calling

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Type: Mortgages
Lead Grade:
Name: Raymond (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Lake City

Ai Transcript:

Certainly! Below is your cleaned-up and redacted transcript:

**Phone Staffer Caller:** Hello?

**Lead:** Hi.

**Phone Staffer Caller:** Is this Ray?

**Lead:** Yes, it is.

**Phone Staffer Caller:** Hey, uh, good morning Ray, this is just Chris with [redacted] Mortgages. We’re actually following up with all the homeowners in the area of Southeast [redacted] Club. You know, records show that you currently have an FHA loaned at a massive 6.75% interest rate. Is this accurate?

**Lead:** That’s correct. Yep.

**Phone Staffer Caller:** Um, that’s actually the reason why we’re reaching out. Based on these records, we saw that we can help you refinance your current mortgage and extremely lower the 6.75% interest rate.

I just need to ask, Ray, would you happen to have any time available like, let’s say tomorrow? One of our loan officers will be calling you at a time that you have available so they can calculate the best rate and lower the 6.75% to get you the savings that we want you to have.

**Lead:** Okay, uh, yeah, just give me a call back tomorrow.

**Phone Staffer Caller:** Um, give me one second—can you, uh, give me a specific time between nine to five?

**Lead:** Right, whenever. I’ll be available all day.

**Phone Staffer Caller:** All right, all day. So let’s say about 10:00 AM, would that be fine?

**Lead:** Just fine.

**Phone Staffer Caller:** All right, and, um, this would be the best number they can reach you back at? (redacted)

**Lead:** Yep, that is correct.

**Phone Staffer Caller:** Just to confirm, you’re currently at (redacted), and that’s in Lake City, right?

**Lead:** All right.

**Phone Staffer Caller:** And, um, lastly, Ray, what is your current total loan amount? Like, let’s say around 200, 300 maybe?

**Lead:** I think it’s like 135.

**Phone Staffer Caller:** 135. Got you.

So we could actually send you the confirmation for the call tomorrow. What’s your best email address, Ray?

**Lead:** (redacted)@[redacted].net

**Phone Staffer Caller:** Got you. All right, I don’t want to take too much of your time. I’ll have somebody call you tomorrow at 10:00 AM. One of our loan managers will calculate the best rate and the savings that you can get every month and make sure that it’s through the roof. The 6.75% will be changed to a better one.

**Lead:** All right, I’ll hear them out.

**Phone Staffer Caller:** Hey, you have a beautiful day, man. Be safe.

All sensitive information has been redacted as requested.