Type: Mortgages
Lead Grade:
Name: Stephen (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Lake Worth
Intro:
At Phone Staffer, we focus on helping home service companies grow by generating leads through cold calling. In this transcript, we reached out to a homeowner to investigate opportunities for savings on their mortgage and booked a call-back for a loan review. While this specific interaction is mortgage-related, the strategies we use are highly effective for home service outbound lead generation as well. If you’re looking to boost your home service business through cold calling for leads, or learn how to cold call for leads for a home service company, our approach is proven to get results. Below is the redacted information from the call to ensure privacy.
Ai Transcript:
**Phone Staffer Caller**: Hello.
**Lead**: Hi.
**Phone Staffer Caller**: Is this Steven?
**Lead**: Hi, yes.
**Phone Staffer Caller**: Good day, Steven. This is just Chris with (redacted) Mortgages. We’re currently calling all the homeowners in this area, **Waterside Drive**, and a record shows that you currently have an FHA loan with a massive 6.75 interest rate. Is this accurate?
**Lead**: Yes.
**Phone Staffer Caller**: Yeah. Actually, based on these records, that’s the reason why we’re calling you, man. Basically, our loan officers saw that you currently have a 6.75 interest rate, which is an old rate from the old market compared to the one, the latest one’s the town. So, we saw that we can help you dramatically lower this 6.75. You’re still at **2361 Waterside Drive**, right? **Lake Worth**?
**Lead**: Sure. Yeah.
**Phone Staffer Caller**: What are the rates now?
**Lead**: Well, actually, I will share this with our loan officers. They are the ones who will actually discuss that with you, so they will be calling you at a later time, like if you’ve got a time available tomorrow, let’s say, between 9-5 for a callback from them.
**Lead**: Yeah, anytime is fine.
**Phone Staffer Caller**: Okay. Would you prefer like morning times or in the afternoon, because they do have a tight schedule, too.
**Lead**: Yeah. Either way. I’m on call all the time, so it’s fine. Anytime is available.
**Phone Staffer Caller**: Okay. Let’s say about 10 in the morning, would that be fine, or 9:30?
**Lead**: No, 10 is fine.
**Phone Staffer Caller**: Yep, no problem. Okay. And, Steven, is this the best number that they can call you back on? The one I dialed?
**Lead**: Yes.
**Phone Staffer Caller**: Mm-hmm. All right. Got it. And, also, I’ve got your address in here, and you got a 6.75. Can you just give me a range of how much your total loan amount is? Let’s say about $200 or $300, maybe?
**Lead**: Yeah. I mean, to be honest with you, I didn’t really do too much of the paperwork on that, so I’m not 100% sure. I just usually just pay the mortgage. Being honest.
**Phone Staffer Caller**: All right. Let me just put in here probably around $200,000 just so that they can have something to compute on. And, lastly, before the call takes place tomorrow like around 9:30, one of our loan managers will be able to send you a confirmation for that appointment. Do you have a best email address that we can send that on?
**Lead**: Yeah, sure.
**Phone Staffer Caller**: Yeah. Just let me know when you’re ready.
**Lead**: Yep. Sure.
**Phone Staffer Caller**: I see. That’s going to be S-P-E-P-H…
**Lead**: Mm-hmm.
**Phone Staffer Caller**: G-R-I-E-C. And, Mark, do you have a best list of our account, actually?
**Lead**: Mm-hmm.
**Phone Staffer Caller**: At gmail.com.
**Lead**: OK.
**Phone Staffer Caller**: So, that’s (redacted)@gmail.com, right?
**Lead**: No. You said, what address? Sorry?
**Phone Staffer Caller**: Stratman, you spelled it S-T-R-A-T-M-A-N, and then