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Cold Calling

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Type: Mortgages
Lead Grade:
Name: John (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Lehigh Acres

Intro:

At Phone Staffer, we help home service companies generate more leads through effective cold calling strategies. In this specific call, we reached out to a homeowner in Lehigh Acres to connect them with a mortgage service that could potentially offer a lower interest rate. During the conversation, the homeowner expressed interest in adjusting their current mortgage rate and scheduled a follow-up appointment with a loan manager to discuss potential savings. Cold calling for leads continues to be a valuable approach in home service lead generation, driving interest and appointments for companies looking to grow. Below is the redacted call transcript, ensuring client privacy.

Ai Transcript:

Phone Staffer Caller:
Ehhh… Oh Hello. I’m sorry! I was looking for John (redacted).

Lead:
Yes. This is John.

Phone Staffer Caller:
Hey John, good day man. This is just a… Chris… with the (redacted) mortgages. Um… We’re calling all the homeowners in your area… 25th… street West, and um… Our records got a… shows her… that you are… on an FHA loan… with a… very high… 6.75… interest rate. Is this correct?

Lead:
That’s correct.

Phone Staffer Caller:
Yeah, well, that’s actually the reason why we’re calling you, uh… John, because our loan officers saw that you’re still… using old interest rates, sorry, up to 6.75, uh, through, roof, compared to what’s out in the open… in the market. Now… In the…

We’ve got your address here at (redacted).

Lead:
Okay. Yep.

Phone Staffer Caller:
Now, John, uh, I don’t want to take too much of your time, man. Uh, I’ll just share all the details to one of our loan managers. And they will be reaching out to you at a later time, call you back so they can discuss with you the newer, uh, the new lower rates, the process, and how much money you could save every month on your mortgage. Um, is there, like, an available time to take a phone call let’s say, tomorrow between nine and five?

Lead:
Uh… Um, uh… Five is good.

Phone Staffer Caller:
Five PM tomorrow, right? Let me just, uh, pull up my schedule here, man. Let the loan man… Okay, got it. And, uh, this would be the best number to ring you back on, right?

Lead:
Yes sir. Seven… Seven, eight, six, three, five, three, eight, zero, five, zero.

Phone Staffer Caller:
And before they actually call you, they will confirm with you the appointment, uh, for the call just to make sure that you have time tomorrow at five PM. Should we send a confirmation email to (redacted)? Is this an updated order?

Lead:
Yup, that’s fine.

Phone Staffer Caller:
Okay, got it. And, uh, lastly, John, um, just a heads up. How much is your total loan amount? Just give me like a range.

Lead:
Probably two hundred? Three hundred maybe?

Phone Staffer Caller:
Uhh… You said my home allow?

Lead:
Home taxation?

Phone Staffer Caller:
Yup, the total loan amount. Like for the, for the home for the house.

Lead:
I thought we were three. Around three hundred K.

Phone Staffer Caller:
All right. Got it. Now, John, again, my name is Chris. Uh, we are from (redacted) Mortgages. We’re based out in Miami. Uh, one of our loan managers will, will be calling tomorrow 5 PM So they can, uh, discuss and calculate with you the best rate, the lowest rate, and, uh, the savings he’s got to get every month.

Lead:
Sounds good!

Phone Staffer Caller:
Alright. Thank you, sir.

Lead:
Alright, well, we’ll talk to you tomorrow, John. Be safe, man. Appreciate it.

Phone Staffer Caller:
Alright, bye.