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Cold Calling

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Type: Mortgages
Lead Grade:
Name: Minerva (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Lehigh Acres

Ai Transcript:

“`
**Phone Staffer Caller:**
Hello. Yeah. I’m looking for Ms. Ramos, please?

**Lead:**
Mm-hmm.

**Phone Staffer Caller:**
Hey, Ms. Ramos. Good morning. This is just Chris, from **(redacted)**. We’re calling all the homeowners in the area, Joel Boulevard, and our record shows here that you currently have an FHA loan at a $6.75 interest rate. Is this correct?

**Lead:**
That’s correct.

**Phone Staffer Caller:**
Yeah, based on these records, Ms. Ramos, that’s the reason why we’re calling you, because we’re actually trying to reach out. We saw that we can help you bring down the $6.75 interest rate and offer you the latest rates out in the market today. Make sure that it is extremely lower down, because this is through the roof.

What I can do, Ms. Ramos, is this: Do you have an available time tomorrow? One of our loan managers will actually reach out to calculate the next rate.

**Lead:**
I work six days a week, and I don’t have no time to talk to my boss, not right now.

**Phone Staffer Caller:**
How about after five? Will you be available?

**Lead:**
Not today. How about tomorrow or any other days?

**Phone Staffer Caller:**
Yeah, tomorrow it could be after five?

**Lead:**
Okay, after five, let’s say 5:30 am, would that be fine with you, Ms. Ramos?

**Phone Staffer Caller:**
Yeah, go ahead, you can call me.

**Phone Staffer Caller:**
Yep, and this is the best number to call you back at, **(redacted)**, right?

**Lead:**
That’s right.

**Phone Staffer Caller:**
And you’re currently at **(redacted)** Joel Blvd. in **(redacted)**, correct?

**Lead:**
Uh-huh.

**Phone Staffer Caller:**
And ma’am, just a quick question, how much is the total of your loan amount? Like around $200k or $300k maybe?

**Lead:**
My what?

**Phone Staffer Caller:**
Your total loan amount, your mortgage, is it around $200k or $300k?

**Lead:**
I’ll go ahead and talk to the person tomorrow. Right now, I’m busy. I have a show tomorrow. Then I can talk to you about that.

**Phone Staffer Caller:**
No problem, Ms. Ramos. One of our loan officers will be reaching you tomorrow at 5:30, and we’re going to also send you an invite on **(redacted)**, alright?

**Lead:**
Okay, thank you.
“`