Type: Mortgages
Lead Grade:
Name: Kevin (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Middleburg
Intro:
At Phone Staffer, we focus on helping home service companies grow through effective outbound cold calling strategies. In this case, the call was aimed at assisting a potential lead with their mortgage concerns and connecting them with a loan officer who could provide further assistance. By identifying and qualifying the prospect through direct outreach, we demonstrate how our cold calling for leads process can generate valuable conversations that benefit both the client and customer. Our approach can be particularly effective for businesses in the home services looking to enhance their lead generation efforts.
Below, you will find the redacted transcript of the interaction to ensure client confidentiality.
Ai Transcript:
**Phone Staffer Caller:**
Hello. Is this Kevin?
**Lead:**
Yes this is. Who’s calling me and why are you asking for who Kevin is and you didn’t introduce yourself?
**Phone Staffer Caller:**
Yeah, good morning Kevin, this is Chris with (redacted) mortgage. The reason why—-
**Lead:**
What mortgage?
**Phone Staffer Caller:**
(redacted) mortgage.
**Lead:**
Okay, and why are you calling me?
**Phone Staffer Caller:**
Yeah, because we’re calling all the homeowners in this area, Kevin. (redacted) Street, our records currently show that you have a VA loan with a massive 7% interest rate, is this correct sir?
**Lead:**
That’s correct but everybody calling me man, you have no idea how much shit I get in my god damn mailbox. Everyday everywhere, talking about what they can do, when they can do, and what this and that and, and I’m so sick of it.
**Phone Staffer Caller:**
Yeah, I understand sir, I respect that. Actually, the reason for this call, is one of our loan officers saw that you’re still actually of using the 7% interest rate from the old rate plan.
**Lead:**
Well, then you. That’s great, I’m behind on my mortgage because I got taken for $2,300 out of my pay so I’m behind on my mortgage right now and most people tell me they can’t do nothing for me, so I’m really kind of tired of people calling my phone when they can’t do anything for me.
**Phone Staffer Caller:**
Yeah. Well, that’s actually one of the reasons why I’m just calling you Kevin, if you just want to hear me out sir. I could actually introduce you to one of our loan officers so they can start helping you out regarding your seven percent. I know you’re kind of behind, but it’s probably because of that seven percent interest rate, if you know what I mean, sir?
**Lead:**
No, I got, I got scammed for $2,300 and I just had to spend over three thousand dollars to try to catch things up. Right now I have $4 in my checking account, and I’m just tired of people talking about what they can do, and I’m sitting here with $4 in my checking account to my name right now. I’m stuck in my house, I can’t go anywhere, I don’t, I ain’t got money to put gas in my car. I’m just tired of people talking to me about what they can do and this that and the other. I’m just really tired of it.
**Phone Staffer Caller:**
All right. I understand the sentiment, man, I really do. But if you got our number on your caller ID on your phone, if you got the time, just kindly give us a ring, it’s called (redacted) Mortgages, like Ready, Set, Go! And we’re just here looking after the neighborhood, helping out because if you’re stuck with the 7%, man, that’s very, that’s through the roof. That’s actually massive.
**Lead:**
Okay, what’s y’all going to do, because right now I’m with a mortgage company and they’re not doing nothing and they know I got scammed. They’re not doing, they’re not doing nobody’s doing nothing, what y’all going to do?
**Phone Staffer Caller:**
Well, um, that’s what I’m trying to say Kev, my name is Chris, I’m an appointment setter. I’m actually calling you so I can introduce you to one of our loan managers who’s willing to help out, but they need to speak to you over the phone. Now, um, the question is this Kev, do you have, like, a time, let’s say later today, where they could call you back because they’re also on a tight