Type: Mortgages
Lead Grade:
Name: John (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Orlando
Ai Transcript:
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Phone Staffer Caller: Okay. Hello?
Lead: Hi, John?
Phone Staffer Caller: Hello? Hi. Can you hear me?
Lead: This is John. How can I help you?
Phone Staffer Caller: Yeah, John. My name is Chris with (redacted) Mortgages. We’re actually calling through some lists of homeowners in the area of Trader’s Path. Our record shows here that we can help you refinance your current mortgage and lower your existing interest rate. You do have an FHA loan at 6.75% interest rate. Is this correct?
Lead: Yeah.
Phone Staffer Caller: Yep. That’s the reason why we’re calling you, John, because that 6.75% is actually a killer and that’s through the roof. What we do is, since we’re currently in Orlando, Trader’s Path, we just actually call you and ask you when would be the best available time you have in a day where one of our loan managers can call you back, so we could calculate the rate, tremendously decrease or lower down your 6.75% interest rate and the savings that we can get you. When would be the be- when is the best time you’re available, John?
Lead: Let me ask you something.
Phone Staffer Caller: Sure.
Lead: What rate you estimate that I can get now?
Phone Staffer Caller: Well actually, John, my job is to tell you honestly, my job is actually to set an appointment. It’s what the loan officers who will actually call you and discuss the lower rate that we’ve got for you. But I assure you, it will be lower than 6.75% because this is a pain, John, to tell you quite honestly.
Lead: Ok.
Phone Staffer Caller: The other thing is, you can tell him that you can call me. I don’t know what time…
Phone Staffer Caller: Ok. Just give us the time, John, because we don’t want to disturb you if you’re busy. So just give us the best available time you’ve got. Let’s say, probably 5pm today, later in the afternoon. Would that be fine with you?
Lead: No. If it’s gonna be today, it has to be earlier because at 5, I’m gonna be busy.
Phone Staffer Caller: Ok. What time, John? Give me the time, please. Like, 1, 2, three…
Lead: Probably three o’clock, yeah.
Phone Staffer Caller: 3pm? Ok, got it. Give me a second here and I’m just setting it in my calendar. Now, John… You’re currently at (redacted) Trader’s Path in Orlando, right?
Lead: Yeah.
Phone Staffer Caller: And how much is your total loan amount, if you could remember?
Lead: I’d say, um… 340, or something like that. Around 340.
Phone Staffer Caller: That’s cool, man. I appreciate that. And John, so we can send you everything in writing, can I also ask for your email address?
Lead: Yeah… It’s jg… …Casanova… …USA, at gmail.com. USA… ..at gmail.com
Phone Staffer Caller: Let me just make this sure… It’s John, as in… J as in John, G as in George, Casanova, spelled as C.A.S.A.N.O.V.A. USA at gmail.com, right?
Lead: That’s right.
Phone Staffer Caller: Okay. I got it, John. Alright. So, John, this is what I’m about to do… I don’t want to take too much of your time… I know you’re kind of a busy person… I will let one of our Loan Officers reach out and call you back later, around 3 in the afternoon. And then they will discuss with you, calculate the best rate and the lowest offer that we can give you