Type: Mortgages
Lead Grade:
Name: Marcia (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Port Saint Lucie
Ai Transcript:
“`
**Phone Staffer Caller**: Hello?
**Lead**: Hello.
**Phone Staffer Caller**: Looking for Ms. Macpherson.
**Lead**: It’s this side?
**Phone Staffer Caller**: Hello, Ms. Macpherson. My name is Chris. I’m just calling from (redacted). You currently have (redacted), correct?
**Lead**: Yes.
**Phone Staffer Caller**: And Ms. Macpherson, our record shows in here that you currently have an FHA Loan at a massive 6.75% interest rate. Would this be correct?
**Lead**: Right.
**Phone Staffer Caller**: Based on these records, ma’am, this is actually the reason why we’re calling you because this 6.75% is through the roof, and this is an outdated rate for your interest. And what we’re doing is reaching out to all the homeowners in this area because—
**Lead**: Give me a minute because I’m at work.
**Phone Staffer Caller**: Oh, okay.
**Lead**: Thank you for answering, Ms. (redacted).
**Phone Staffer Caller**: Yes, ma’am. Okay. Do you need us keeping an eye in? It depends on what time you need it. They clean your room every day, as long as the D&D’s not on the door. But if you need it earlier, they’re here until 5.
**Lead**: Okay. I’ll let them know. Yes, I do. I’m at work at the moment, so I can’t even talk.
**Phone Staffer Caller**: No, no, it’s all good. I don’t want to take too much of your time, either. I just wanted to ask: Do you have an available time tomorrow where one of our loan managers could actually call you at a better time?
**Lead**: Okay.
**Phone Staffer Caller**: Like let’s say around what time? After 5, ma’am, if you don’t mind me asking?
**Lead**: Around 5:30 in the afternoon.
**Phone Staffer Caller**: All right, I’ll do that. One of our loan managers will be calling you, Ms. Macpherson, because we just want to help you out and lower this 6.75% interest rate. And I just need to ask you this, ma’am, just two more seconds. How much is your total loan amount? Is it around $200K, $300K maybe?
**Lead**: Yeah, around that.
**Phone Staffer Caller**: Around $300K? Is that correct?
**Lead**: I think so, yes.
**Phone Staffer Caller**: Alright, got you. So that we can make sure we’re sending you the right info, what is the best email address you have? Last question.
**Lead**: (redacted)@gmail.com
**Phone Staffer Caller**: At gmail.com, got you. And this is the best number that we can call you back at? (redacted)
**Lead**: Yes.
**Phone Staffer Caller**: Alright, and you’re currently at (redacted), Ms. Macpherson. Please expect that phone call tomorrow at 5:30 from one of our loan managers. Remember, we just want to reach out and calculate the best way so you can have savings every month. This rate is tremendously high at 6.75%. Have a beautiful day, Ms. Macpherson. Bye-bye for now.
“`